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(FRESHERS / EXPERIENCED) 'YAHOO INDIA' : Openings for Site Ops Engineers @ Bangalore

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YAHOO INDIA (www.yahoo.com)


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Yahoo! is focused on creating deeply personal digital experiences that keep more than half a billion people connected to what matters most to them, across devices and around the globe. Yahoo!’s unique combination of Science + Art + Scale connects advertisers to the consumers who build their businesses. Yahoo! is headquartered in Sunnyvale, California. For more information, visit the pressroom (pressroom.yahoo.net) or the company's blog, Yodel Anecdotal (yodel.yahoo.com)


(Freshers / Experienced) Site Ops Engineers @ Bangalore (Karnataka)


Note: This is NOT a direct Walk-In. You need to apply only at given URL & Only shortlisted candidates may be called by the company for test/interview.


Site Ops Engineer

Job Number: 1247763


Job Responsibilities/The Role/The Job

The Yahoo! Operations Center is responsible for monitoring and supporting all outage related events. We are looking for highly motivated individuals to drive the resolution of any service-impacting events within the Global Yahoo! Infrastructure. You will play a key role by coordinating operations and engineering teams in order to identify and triage outages, verify service impact to the users, send out status updates, dispatch the appropriate subject matter experts and identify root cause to implement a fix. If you are an individual who thrives on technology and enjoys tackling unforeseeable challenges in order to reduce downtime for the Y! Community and achieve the ultimate sense of teamwork and self accomplishment, we want to hear from you future Yahooligans!


The primary responsibilities will be monitoring and remediating both systems and network performance through the use of various network management tools and ticketing systems. The NOC Engineer will also be responsible for interfacing with internal/external customers on operational issues by dispatching on-call engineers, facilitating communication and driving resolution to events via standard operating procedures. Additional responsibilities will require running reports, tracking escalations and other key performance indicators and to provide application administration in a 'run time' environment based on root cause and analysis of logs, alerts and various other diagnostic tools. Teamwork will play a major role in working effectively with peers to create a positive environment within the team. The ideal candidate will have excellent written and verbal communication skills along with the ability to multitask in order to facilitate the resolution of multiple incidents at any given time with the vision to automate in order to better scale and streamline process.


Minimum Job Qualifications (these are minimum qualifications REQUIRED for this position)

An Engineering Degree or equivalent

Knowledge of the UNIX operating environment with the ability to navigate, manipulate and understand the file structure.

Knowledge of basic Unix / Linux diagnostic tools and commands

Understanding TCP/IP network environment

Requires successful completion of level 2 security clearance

Willing to work in Bangalore, India OC.


Preferable Job Qualifications

Prior experience working in a Technical Call Center, NOC or equivalent environment.

Certification such as CCNA, RHCT or equivalent are a plus

Knowledge of DNS, NFS, TCP/IP and other internet protocols

Knowledge of languages such as shell and Perl

Ability to effectively communicate in English via phone and in writing

Experience working with network management systems and other industry standard NOC tools (i.e. Netcool, Nagios, HPOV, Patrol…)

Strong organizational skills with ability to multitask in order to handle multiple tasks in a real-time environment

Effective touch typing for processing critical real time events

Ability to quickly learn and apply new technologies within a dynamic environment




How to Apply for this Job ?


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Note: This is NOT a direct Walk-In. You need to apply only at given URL & Only shortlisted candidates may be called by the company for test/interview. Apply before the link is expired/removed.



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