(6 Months+) 'MATRIMONY.COM LTD' : Walk-In : Service Executives / Sr. Service Executives / Service Specialists : Monday to Friday @ Bangalore

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(6 Months+) 'MATRIMONY.COM LTD' : Walk-In : Service Executives / Sr. Service Executives / Service Specialists : Monday to Friday @ Bangalore

Matrimony.com Ltd

- Exclusive Job for Chetanaites...

Why Matrimony.com ?

Matrimony.com Ltd is the largest and the most trusted matrimony brand with employee strength of around 4500+ associates. We are the pioneer and leader in the online match making business with over 4 million active members availing our services. The service offering of the brand are in matchmaking and marriage services through websites, mobile sites and mobile apps. Its flagship products are Bharat Matrimony, Community Matrimony, Assisted services and Elite Matrimony in the matchmaking business. The Matchmaking business vertical has a network of 15 regional portals like Hindi Matrimony, Bengali Matrimony, Tamil Matrimony, Telugu Matrimony and Marathi Matrimony to name a few. Community Matrimony.com is an exclusive matrimony portal consisting of over 300 websites catering to the special matrimonial needs of various communities of Indian origin. The marriage services vertical comprises of Matrimony Bazaar and Mandaps.com.

Matrimony.com has a pan India presence with 7 regional offices and 140 company owned retail outlets.  Matrimony.com has recently been awarded the Superbrand award as well as the award for gender sensitivity for the Find Your Equal campaign.  The goal is to build a billion dollar revenue company and a long lasting institution with a legacy for the generations to come.

Dear ChetanaS,

We would like to publish below job requirement in your ChetanaSforum.com
 
(6 Months+) Walk-In : Service Executives / Sr. Service Executives / Service Specialists @ Bangalore

Greetings to ChetanaS from Matrimony.com ! We are hiring for Kannada Telesales Process (Basic English Required). 

Job Position : Service Executive / Sr. Service Executive / Service Specialist

Job Designation : Telecalling / Telemarketing Executive

Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations

Job Type : Full Time, Permanent

Job Category : Media, Entertainment, Internet

Walk-In Location : Bangalore, Karnataka

Job Location : Bangalore, Karnataka

Compensation : 
# CTC up to 1.94 LPA - 2.53 LPA
# Incentive Rs. 36000/-  to Rs.60000/- per annum
# Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
# Opportunities to learn and grow with the Company

Shifts : General Shifts, Sunday Week-Off (Only Last Sunday working with Compensatory Off)

Qualification - Eligibility Criteria : (Mandatory) 
# Any Graduate / UG / PG with (min 6 Months of exp in Sales) in any Specialization

Desired Experience : 6 Months to 4 Years (Mandatory)

Role Overview :
# The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

Key Responsibilities :
# Responsible for making outbound calls and regular follow up on leads assigned.
# Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
# Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
# Explaining the product features in detail and how to use the packages.
# Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
# Address all the issues / grievances of customers and provide the right customer experience.
# Capture the insights from customer interactions and share it with the internal team.
# Strictly adhere to the process requirements

Skill and Competencies Required :
# Functional
- Business Knowledge Process Knowledge
- Product Knowledge
- Customer Orientation
- Language Skills – English / Regional Language
- Telemarketing / Selling Skills
- Basic computer skills – MS Excel, Word

# Behavioral
- Values – Integrity / Honesty / Respect
- Communication – Oral & Written skills / Listening
- Executive Presence
- Business / Telephone Etiquette
- Influencing Skills
- Empathy
- Self-driven / Initiative
- Ability to manage stress
- Willingness to learn

Education and Experience :
# Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply
# Minimum of 6 Months – 4 years’ experience in Telesales / Telecalling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain

Please Carry below documents (mandatory) :
# Updated Resume Copy
# A printout of this ChetanaS job posting
# Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)

Note: Kindly Ignore if the job profile is not meeting your requirement, please forward the same to your friends that you may know who may be interested in the same.

Note: You can mention the reference as 'ChetanaS'.

Walk-In Date : From Monday to Friday

Walk-In Time : 10 AM to 4 PM only only

Walk-In Venue : 
Matrimomy.com Limited,
No 14, 3rd Floor, Chartered Center,
Lasker Hosur Road, Adugodi,
Bangalore - 560030
Landmark: Opposite to BESCOM Office

Contact Person : Sudarsan Reddy D