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(EXPERIENCED) 'BOB FINANCIAL SOLUTIONS' : Officers - Customer Service : Last Date - 4 August 2020 @ Mumbai

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(EXPERIENCED) 'BOB FINANCIAL SOLUTIONS' : Officers - Customer Service : Last Date - 4 August 2020 @ Mumbai

BOB Financial Solutions Limited (BFSL, formerly known as BOBCARDS Ltd.) (www.bobfinancial.com)


BOB Financial Solutions Limited (BFSL, formerly known as BOBCARDS Ltd.) is a wholly owned subsidiary of Bank of Baroda and a Non-Deposit Accepting Non–Banking Finance Company (NBFC). BFSL was established in the year 1994 to cater to the need of rapidly growing credit card industry in a focused manner. BFSL is one among the pioneers in Indian card market and was the first nonbanking company in India to issue credit cards.

The Company’s core business is credit card issuance and consumer lending. It also provides support to Bank of Baroda by carrying out its merchant acquiring operations and its debit cards operation for its overseas territories/ subsidiaries and sponsored RRBs. The Company is aiming to expand within Consumer Credit, Commercial Credit, Retail Credit, Capital Market Lending (loan against securities, IPO financing) and other Financial Services.
(Experienced) Recruitment for Officers - Customer Service @ Mumbai (Maharashtra)

# Position: Officer - Customer Service

Role & Responsibilities
# Key highlights of the role are listed below (purely indicative and not limiting):
# This position would include the mentioned set of responsibilities but not limited to:
- Handle customer queries and complaints effectively and efficiently.
- Work with responsibility and accuracy within the defined TAT.
- Be an integral part of the Team and should have readiness to learn new things.
- Acquainted with the Credit Card Industry and the offerings of the peer.
- Effectively manage Vendors and activities related to them.
- Liaison with Internal and external customers.
- Adhere to the internal & external policies and guidelines.
- Would be comfortable to work in both Day & Night shifts.

Job Specific Skills
# Applicants should possess the following attributes:
- Effective Spoken & Written Communication skills in English and Hindi is a must.
- Patient listener.
- Capable of Decision Making.
- Good Interpersonal Skill.
- Customer centric.
- Hard Working.
- Basic know how of operating Computer (MS-Office).

Educational Qualifications :
- Graduate in any discipline. Post graduate Degree will be an added advantage.

Minimum Experience :
- 1+ Year in service industry (preferably credit cards) as on last date of receipt of application.

CTC Offered :
- Compensation will not be a limiting factor for the right candidate and will be discussed on a case by case basis.

# Location of Posting: Mumbai.
- The candidate may be deputed to work with the team(s) within the organization / parent organization / any subsidiary of the parent organization if and as deemed necessary. Candidate is liable to be transferred to any other location in India.

Important Dates :
# Last Date for application: 04th August 2020.

How to Apply for this Job ?

Check All Details

Apply Online Here

Note: Apply before the link is expired/removed.

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