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(0-4 Years) 'SUTHERLAND' : Non Voice Process - Customer Service @ Chennai

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(0-4 Years) 'SUTHERLAND' : Non Voice Process - Customer Service @ Chennai

Sutherland Global Services Private Limited


(0-4 Years) Non Voice Process - Customer Service @ Chennai

Note: This is NOT a direct Walk-In. You need to apply only at given URL/EMAIL and Only shortlisted candidates may be called by the company for test/interview. 

Dear Candidates,

Greetings from Sutherland!!!

We have openings for Non Voice Process-Customer Service.

Only Telephonic Interview and No Walkins.

Candidates who are cuurently living in Chennai alone please apply.

2020 batch are also eligible to apply.

Job Position : Non Voice Process - Customer Service

Job Designation : Associate/Senior Associate (Non-Technical)

Job Type : Full Time, Permanent

Job Category : BPO, Call Centre, ITeS

Job Location : Chennai, Tamilnadu

Desired Experience : 0 to 4 Years

Shift : Rotational Night Shift and Rotational Week Off

Roles and Responsibilities :
# Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
# Maintains financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. Contribute to team effort by accomplishing related results as needed.
# Customer Service Representative Skills and Qualifications:
# Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking

Benefits :
# Cab facilities (Within the boundary limits)
# Excellent Growth
# Huge Incentives

How to Apply for this Job ?

Apply Online Here

Note: Apply before the link is expired/removed. Also, apply only if you absolutely meet the eligibility criteria.

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