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(FRESHERS / EXPERIENCED) 'SUTHERLAND' : Walk-In : Customer Support : On 17-20 February 2020 @ Chennai

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(FRESHERS / EXPERIENCED) 'SUTHERLAND' : Walk-In : Customer Support Voice Process : On 17-20 February 2020 @ Chennai

Sutherland Global Services Private Limited

(Freshers / Experienced) Walk-In : Customer Support Voice Process @ Chennai

Greetings from Sutherland!!! We have immediate openings for Customer Support Voice Process.

Job Position : Customer Support Voice Process

Job Designation : Associate / Senior Associate (Non-Technical)

Job Type : Full Time, Permanent

Job Category : ITES | BPO

Walk-In Location : Chennai, Tamilnadu

Job Location : Chennai, Tamilnadu

Compensation : ₹ 2,00,000 - 2,25,000 P.A.
# Benefits: Excellent Growth

Number of Vacancies : 20

Qualification - Eligibility Criteria : (Mandatory) 
# 0-2 years and any undergraduate with any BPO or non BPO experience with good communication skills.
# Freshers are eligible for this process

Desired Experience : 0 to 2 Years

Key Skills : BPO, Customer Service, Financial Accounting, Problem Solving, Communication Skills, Customer Support, Domestic Voice Process, ITES

Roles and Responsibilities :
# Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
# Maintains financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analysing customer needs. Prepare product or service reports by collecting and analysing customer information. Contribute to team effort by accomplishing related results as needed.

Customer Service Representative Skills and Qualifications :
# Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analysing Information, Multi-tasking

Required Skills :
# Looking for both UG (in any discipline).
# Candidates with experience in Customer support can apply.

Please Carry below documents (mandatory) :
# Updated Resume Copy
# Carry your ID proof for security clearance and don't carry any gadgets like Laptop, pendrive, etc

Note: Candidates without meeting given eligibility criteria - Please do NOT apply.

Walk-In Date : From 17th to 20th February 2020

Walk-In Time : 10.00 AM to 1.30 PM only

Walk-In Venue :
Sutherland,
SHRIRAM THE GATEWAY, IT / ITES SEZ,
A1 ground floor, #16, GST Road,
Perungalathur,
Chennai - 600063

Contact Person : Reshma


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