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(0-2 Years) 'AMAZON INDIA' : Walk-In : Graduation and above : TRON Associates : On 18, 19 February 2020 @ Hyderabad

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(0-2 Years) 'AMAZON INDIA' : Walk-In : Graduation and above : TRON Associates : On 18, 19 February 2020 @ Hyderabad

Amazon Development Centre (India) Pvt. Ltd.

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

(0-2 Years) Walk-In : Graduation and above : TRON Associates @ Hyderabad

Job Position : TRON Associate

Team : TRON

Level : Level 2

Job Type : Full Time, Permanent

Job Category : ITES | BPO

Walk-In Location : Hyderabad, Telangana

Job Location : Hyderabad, Telangana

Compensation : INR 2,50,000 - 2,75,000 PA
# Both side transport facility and Meal Allowance additional

Shift and Week offs : Rotational

Joining Time : Immediate only

Qualification - Eligibility Criteria : (Mandatory) 
# Graduation and above
# Excellent Written and spoken Communication Skills in English.
# Flexible to work in night shifts and staggered week offs.

Desired Experience : 0 to 2 Years

Key Skills : BPO, Customer Service, Inbound, Back Office, KPO, Call Center, Backend, Voice Process, International Call Center, Communication Skills

Details :
# TRON is a part of Quality Support team which remotely monitors the amazon warehouses. When a product is placed into a location, this activity is recorded and is sent to this team for verification. Tron associate would see this video and verify the location of product and virtually submits the location of the product, helping to maintain the quality of products as well as warehouse. This also helps a back end AI which learns from Tron associates response and feeds in database to relate and answer if similar event happens.
# This is an operational role.

Job Description Responsibilities include, but are not limited to :
# Understand the issue and make best use of the available resources to resolve it.
# Able to systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard.
# Excellent communication, both verbal and written as you will be required to communicate with internal and external stakeholders.
# Understand performance metrics to create analysis allowing to drive business results.
# Drive results in live environment.
# Analyze and detect exceptions.
# Meets predetermined and assigned productivity targets and quality standards.
# Fungible to transition within work types, flexibility to work across shifts.
# Understands and adheres to SOP.

# 2019 pass-outs are eligible (with zero active backlogs and no exams/viva/projects pending) 
# 2019 graduation pass outs need to carry all semester mark sheet (till 4:1)/Provisional Certificate/CMM for review. 
# Candidates who have been interviewed with Amazon in the last 6 months would not be eligible to apply now.

Please Carry below documents (mandatory) :
# Updated Resume.
# Photo ID Proof.
# 2 Passport size Photographs.
# Candidates should have Pan Card and Government Id Proof
# Please carry (soft copy/photo copy) of your prior experience in form of relieving letter or experience certificate if applicable.

Note: Candidates without meeting given eligibility criteria - Please do NOT apply.

Walk-In Date : On 18th, 19th February 2020

Walk-In Time : 10 AM to 12 Noon only

Walk-In Venue :
Amazon Development Center,
Building No. 12 C, 2nd Floor,
Raheja Mindspace, Inorbit Mall Road,
Vittal Rao Nagar, Madhapur,
Hyderabad - 500081

Contact Person : J M Bethaveen Pradeep

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