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(0-3 Years) 'AMAZON INDIA' : Walk-In : Customer Service Associates : On 20-24 January 2020 @ Pune

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(0-3 Years) 'AMAZON INDIA' : Walk-In : Customer Service Associates : On 20-24 January 2020 @ Pune

Amazon Development Centre (India) Pvt. Ltd.

AMAZON.png

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

(0-3 Years) Walk-In : Customer Service Associates @ Pune

Greetings from Amazon Recruitment Team!!! Walk-in for Amazon's first Hiring Event of 2020 in Pune. We are hiring Customer Service Associates for Voice and Non Voice profiles (Work from Office).

Job Position : Customer Service Associate

Job Designation : Associate / Senior Associate (Non-Technical)

Job Type : Full Time, Permanent and Contract Roles

Job Category : ITES | BPO

Walk-In Location : Pune, Maharashtra

Job Location : Pune, Maharashtra

Compensation (Work from Office) : 2.06 LPA to 3.37 LPA

Shifts : Rotational, 24*7

Qualification - Eligibility Criteria : (Mandatory) 
# Minimum qualification should be 10 + 2.
# Any graduate is eligible to apply.
# Candidates pursuing full time education/course are not eligible.

Desired Experience : 0 to 3 Years

Key Skills : BPO, Customer Service, Web Chat, E-commerce, Voice Process, International Voice Process, International BPO

Details :
# Candidates should possess excellent English verbal and written communication skills.
# An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Job Description :
# Action oriented, self-disciplined and organized
# Effective time management skills and ability to prioritize work time to ensure productivity and department standards
# Ability to communicate clearly with both internal and external customers
# Good comprehension skills - ability to clearly understand and address customer issues appropriately
# Good composition skills - ability to compose grammatically correct, concise, and accurate written responses
# Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
# Good typing skills

Preferred Criteria :
# The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service
# Flexible with the working schedule; may be expected to work weekends, holidays and events
# Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Additional benefits :
# Transport Allowance
# Meal Card
# Overtime Allowance (If applicable)
# Night Shift Allowance (If applicable)
# Medical Insurance covered

Mandates:
# Please note that candidates who are currently living in Pune can only apply.
# Please note that candidates who appeared for interview in last 90 days are not eligible.
# Please ignore this email if you are not interested in the role.

Please Carry below documents (mandatory) :
# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Aadhaar-Card/Voter-ID/Driving-License/College-ID)

Note: Candidates without meeting given eligibility criteria - Please do NOT apply.

Walk-In Date : From 20th to 24th January 2020 (Monday to Friday)

Walk-In Time : 11 AM to 3 PM only

Walk-In Venue :
Amazon Development Centre,
B-2, Nagar Rd, Somnath Nagar, Vadgaon Sheri,
Pune - 411014

Contact Person : Gargi Banerjee

Contact Number : +91-20-67100018


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