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(FRESHERS / EXPERIENCED) 'TECH MAHINDRA' : Walk-In : Undergraduate / Graduate / Post Graduate : International Voice Technical Support : On 5-12 October 2019 @ Hyderabad

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(FRESHERS / EXPERIENCED) 'TECH MAHINDRA' : Walk-In : Undergraduate / Graduate / Post Graduate : International Voice Technical Support : On 5-12 October 2019 @ Hyderabad

Tech Mahindra Ltd


Tech Mahindra Business Process Services is the Business Process Outsourcing unit of Tech Mahindra, which is $4.9 Billion dollar conglomerate operating from more than 90 countries with a workforce of 121, 840+.

Tech Mahindra Business Process Services provides Next Gen Digital CX and Back Office services across multiple industries, which include Communication, Media and Entertainment, Retail and CPG, Healthcare and Life Science, Banking and Financial Services, Transport, Hospitality and Logistics and Manufacturing and Utilities.

We work on the ideology to disrupt customer's legacy process by digitalizing its end-to-end product lifecycle by introducing AAC (Automation, Analytics and Consulting) methodology with focus on improving and delivering perpetual positive CX. With the emphasis on incubating BPaaS elucidations (Including our comprehensive technology alliance relationship), which include Platform and Point Solutions of plug and play model, we look forward to achieve optimum productivity by cannibalizing, transforming and delivering positive CX.

The Mahindra Group is a USD 21 billion federation of companies that enables people to rise through innovative mobility solutions, driving rural prosperity, enhancing urban living, nurturing new businesses and fostering communities. It enjoys a leadership position in utility vehicles, information technology, financial services and vacation ownership in India and is the world's largest tractor company, by volume. It also enjoys a strong presence in agribusiness, aerospace, commercial vehicles, components, defense, logistics, real estate, renewable energy, speedboats and steel, amongst other businesses. Headquartered in India, Mahindra employs over 200,000 people across 100 countries.

(Freshers / Experienced) Walk-In : Undergraduate / Graduate / Post Graduate : International Voice Technical Support @ Hyderabad

Greetings from Tech Mahindra! We are hiring for International Voice Technical Support Associates.

Job Position : International Voice Technical Support

Job Designation : Associate / Senior Associate (Technical)

Job Type : Full Time, Permanent

Job Category : ITES | BPO

Walk-In Location : Hyderabad, Telangana

Job Location : Bahadurpally, Hyderabad, Telangana

CTC : 2.8 LPA- 4.1 LPA + Incentives

Number of Vacancies : 50

Joining Time : Looking for Immediate Joiners

Qualification - Eligibility Criteria : (Mandatory)
# Undergraduate / Graduate / Post Graduate

Desired Experience : 0 to 4 Years

Key Skills : BPO, Customer Support, Customer Care, Voice Process, Voice Support, International Voice Process, International BPO

Job Description :
# Undergraduate / Graduate / Post Graduate
# Fresher's can also apply.
# Experience from BPO background is only considered
# Should have excellent communication skills (Oral and Verbal)
# Must be flexible working for Rotational shifts

# Candidate should be aware of basic technical knowledge in LAN, WAN and handling basic Internet issues.
# Troubleshooting of technical related issues and ensure to resolve the issues or queries over the call.
# Research, diagnose, troubleshoot and identify solutions to resolve customer issues.

Core Competencies :
# Pleasant, professional and courteous personality.
# Excellent Problem Solving and Customer Service Skills
# Ability to think creatively and should have positive attitude.
# Strong analytical and Interpersonal skills

List of Mandatory Documents required :
# Resume
# Passport Size photographs
# All Educational Certificates and Experience Certificates (Xerox Copies)
# Original ID Proof - DL / Passport / PAN Card / Voter ID/ Aadhar card.
# Govt Original ID proof and same Xerox copy of original ID proof.

Note: Candidates without meeting given eligibility criteria - Please do NOT apply.

Walk-In Date : From 5th to 12th October 2019 (Monday to Saturday)

Walk-In Time : 12 PM to 2 PM

Walk-In Venue :
Tech Mahindra,
Survey No. 62/1 A, SEZ Building,

Gate No: 1, Qutubullapur Mandal,
Hyderabad - 500043

Contact Person : Bhagya Lakshmi

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