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(0-3 Years) 'INFOSYS BPM' : Walk-In : International Voice Process (Technical and Customer Support) : On 10 December 2019 @ Bangalore

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(0-3 Years) 'INFOSYS BPM' : Walk-In : International Voice Process (Technical and Customer Support) : On 10 December 2019 @ Bangalore

Infosys BPM Limited

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Infosys BPM, the business process management subsidiary of Infosys, was set up in April 2002. Infosys BPM provides integrated outsourcing and transformation services. It is headquartered in Bengaluru, India.

(0-3 Years) Walk-In : International Voice Process (Technical and Customer Support) @ Bangalore

Walk-in Drive with INFOSYS BPM Hiring for International Voice Process (Technical and Customer Support).

Job Position : International Voice Process (Technical and Customer Support)

Job Designation : Associate / Senior Associate (Technical)

Job Type : Full Time, Permanent

Job Category : ITES | BPO

Walk-In Location : Bangalore, Karnataka

Job Location : Bangalore, Karnataka

Number of Vacancies : 1

Shifts : Flexible for 24/7 shifts

Qualification - Eligibility Criteria : (Mandatory) 
# Any Graduate with no backlogs

Desired Experience : 0 to 3 Years

Key Skills : BPO, Customer Support, Outbound Calls, International Call Center, International Voice Process, Inbound Calls, Technical Voice Process, Voice Process, International Voice, Voice Support, International BPO

Job Description :
# Manage large amounts of incoming and outgoing calls
# Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
# Identify and assess customers needs to achieve satisfaction
# Build sustainable relationships and trust with customer accounts through open and interactive communication
# Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
# Follow up to ensure that appropriate actions were taken on customers' requests.
# Refer unresolved customer grievances or special requests to designated departments for further investigation.
# Should be ok to work in 24x7 environment and night shifts.
# Should be ready to work in a target oriented portfolio.

The candidate should carry below mentioned documents in Original :
# Carry print out of this email along with your update resume;
# Carry all your educational and Employment documents;
# 2 Color Passport Size Photographs.
# ID Proof Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory

Note: Candidates without meeting given eligibility criteria - Please do NOT apply.

Walk-In Date : On 10th December 2019

Walk-In Time : 10.30 AM to 12.30 PM only

Walk-In Venue :
Infosys BPM Ltd,
#785, Ground Floor, Axis Sai Jyoti,
15th Cross, 100 Feet Road,
Sarakki, 1st Phase, J P Nagar,
Landmark Sindhuri Convention Hall,
Bangalore

Contact Person : Ramya


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