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(0-3 Years) 'INFOSYS BPM' : Walk-In : International Voice Process (Technical and Customer Support) : On 10 December 2019 @ Bangalore

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(0-3 Years) 'INFOSYS BPM' : Walk-In : International Voice Process (Technical and Customer Support) : On 10 December 2019 @ Bangalore

Infosys BPM Limited


Infosys BPM, the business process management subsidiary of Infosys, was set up in April 2002. Infosys BPM provides integrated outsourcing and transformation services. It is headquartered in Bengaluru, India.

(0-3 Years) Walk-In : International Voice Process (Technical and Customer Support) @ Bangalore

Walk-in Drive with INFOSYS BPM Hiring for International Voice Process (Technical and Customer Support).

Job Position : International Voice Process (Technical and Customer Support)

Job Designation : Associate / Senior Associate (Technical)

Job Type : Full Time, Permanent

Job Category : ITES | BPO

Walk-In Location : Bangalore, Karnataka

Job Location : Bangalore, Karnataka

Number of Vacancies : 1

Shifts : Flexible for 24/7 shifts

Qualification - Eligibility Criteria : (Mandatory) 
# Any Graduate with no backlogs

Desired Experience : 0 to 3 Years

Key Skills : BPO, Customer Support, Outbound Calls, International Call Center, International Voice Process, Inbound Calls, Technical Voice Process, Voice Process, International Voice, Voice Support, International BPO

Job Description :
# Manage large amounts of incoming and outgoing calls
# Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
# Identify and assess customers needs to achieve satisfaction
# Build sustainable relationships and trust with customer accounts through open and interactive communication
# Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
# Follow up to ensure that appropriate actions were taken on customers' requests.
# Refer unresolved customer grievances or special requests to designated departments for further investigation.
# Should be ok to work in 24x7 environment and night shifts.
# Should be ready to work in a target oriented portfolio.

The candidate should carry below mentioned documents in Original :
# Carry print out of this email along with your update resume;
# Carry all your educational and Employment documents;
# 2 Color Passport Size Photographs.
# ID Proof Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory

Note: Candidates without meeting given eligibility criteria - Please do NOT apply.

Walk-In Date : On 10th December 2019

Walk-In Time : 10.30 AM to 12.30 PM only

Walk-In Venue :
Infosys BPM Ltd,
#785, Ground Floor, Axis Sai Jyoti,
15th Cross, 100 Feet Road,
Sarakki, 1st Phase, J P Nagar,
Landmark Sindhuri Convention Hall,

Contact Person : Ramya

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