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(FRESHERS) 'COGNIZANT (CTS)' : Walk-In : Any Graduate : 2017 / 2018 / 2019 Passout : Process Executives : On 28 September 2019 @ Chennai

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(FRESHERS) 'COGNIZANT' : Walk-In : Any Graduate : 2017 / 2018 / 2019 Passout : Process Executives : On 28 September 2019 @ Chennai

Cognizant Technology Solutions India Ltd

Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 244,300 employees as of June 30, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

(Freshers) Walk-In : Any Graduate : 2017 / 2018 / 2019 Passout : Process Executives (Voice) @ Chennai

Greetings from Cognizant Technology Solutions!!! We are Hiring Fresher's for International Voice Process - Chennai Location.

Job Position : Process Executive (Voice)

Job Type : Full Time, Permanent

Job Category : ITES / BPO

Walk-In Location : Chennai, Tamilnadu

Job Location : Chennai, Tamilnadu

Perks and Benefits : Night Shift Allowance + Free Cab

Number of Vacancies : 20

Qualification - Eligibility Criteria : (Mandatory) 
# Any Graduate
# Only 2017, 2018, 2019 Passed out Graduates are eligible.
# Minimum of 10+2+3/4 years education pattern with supporting documents is mandatory (2017, 2018 and 2019 pass outs only).
# For 2019 Graduates All 5/7 Semesters original mark sheets and Final Semester online attested copy are mandate.
# Must have excellent communication.
# Should be willing to work in Voice Process.
# Should be flexible to work in night shifts.
# Must have minimum 15 years of education.

Desired Experience : 0 - 11 Months

Key Skills : International Calling, International BPO, Inbound, UK Voice Support, US Tech Support, US Customer Support, International Voice Process, Outbound, International Call Center, US Voice Process, US CSR Voice

Job Description :
# Align individual goals with team objectives (work cohesively with the team)
# Complete mandated training days for self
# Perform quality tasks for team as an additional responsibility
# Ensure quality monitoring and audits for the Process Executives to identify areas of improvement for the team or individuals; feed information to the trainer and / or conduct refresher training

In the absence of the PL and TL, perform the following tasks when assigned :
1. Handle escalation calls
2. Manage service levels on a day-to-day basis
3. Manage break schedule on a day to day basis
4. Communicate and manage transport delays

NOTE: 
# Mention Alan HR at the top of the resume.
# Candidates with excellent communication are only applicable for this process.
# Candidates interested to work in International Voice Process and to work in night shift are only eligible for this process.
# Candidates who attended the interview in the last 3 months will not be proceed further.
# Should have at least 15 years (10+2+3/4) years of education.
# Please do not carry laptops/cameras/Pen drives or such other devices/ materials that are prohibited within premises or by law, as these will not be allowed due to security restrictions. We expect you to respect the security requirements of this Organization during your presence at the venue.
# Interview will be whole day process
# All the profiles will be screened and only shortlisted candidates will be taken through the interview process.

Please Carry below documents (mandatory) :
# Updated Resume
# Original Govt ID proof
# Passport Size Photograph

Note: Candidates without meeting given eligibility criteria - Please do NOT apply.

Walk-In Date : On 28th September 2019

Walk-In Time : 10 AM to 11 AM only

Walk-In Venue :
Cognizant Technology Solutions,
7th floor, New No.165, Old No.110,
Menon Eternity Building,
St. Marys Road, Alwarpet,
Chennai - 600018

Contact Person : Sonia / Praveen


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