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(0-3 Years) 'GENPACT INDIA' : Walk-In : Tech Graduates : Technical Support : On 11-14 March 2020 @ Hyderabad

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(0-3 Years) 'GENPACT INDIA' : Walk-In : Tech Graduates : Technical Support : On 11-14 March 2020 @ Hyderabad

GENPACT India Private Limited


With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands and we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

(0-3 Years) Walk-In : Tech Graduates : Technical Support @ Hyderabad

Genpact Mega Walk-in Drive for Technical Support Sales Voice Process.

Job Position : Technical Support

Job Designation : Associate / Senior Associate (Technical)

Job Type : Full Time, Permanent

Job Category : ITES | BPO

Walk-In Location : Hyderabad, Telangana

Job Location : Hyderabad, Telangana

Perks and Benefits : Incentives + One way cab Facility + Yearly Bonus

Number of Vacancies : 1

Shifts : 24x7

Qualification - Eligibility Criteria : (Mandatory) 
# Tech Graduates Any Graduate with prior technical expertise

Desired Experience : 0 to 3 Years

Key Skills : Technical Support, Voice Process, BPO Voice, Voice Support, Customer Service, Customer Care, Technical International BPO, Technical Voice Process, Customer Support

Job Description :
# Inviting applications for the role of Process Associate - Customer Service
# Inbound Sales and Technical Support Specialists to help customers establish and enhance their online presence by providing web-based technical support, product information, first-rate customer service and selling products and services as per customer needs.

Responsibilities :
# Active usage of Internet and Online environment Knowledge and familiarity with Internet
# End to End deal processing with large enterprise companies
# Demonstrated capacity for critical thinking and analysis - Measured through AMCAT Test
# Ability to work well both independently and within the context of a larger team-oriented environment - Measured through Interview
# Strong attention to detail, probing skills - Measured through Interview

Minimum qualifications :
# Tech Graduates Any Graduate with prior technical expertise
# Excellent Written Skills
# Field or Telesales/Customer Support in a BPO
# Relevant experience in Technical Support
# Must possess knowledge of Email Clients and Basics of Internet Technology (Websites, Domains, Browsers, and Security etc.)
# Relevant experience in International Customer Support through Chat/Email and good in basic technical skills.

Preferred qualifications :
# Chat work experience is an added advantage.
# Ability to analyses and make tradeoffs to optimize return on program investments.
# Fosters a positive and effective working relationship with internal stakeholders as well as with external agencies, event partners and media channels.
# Collaborative, excellent communicator, strategic thinker, with a track record of delivering.

Please Carry below documents (mandatory) :

Note: Candidates without meeting given eligibility criteria - Please do NOT apply.

Walk-In Date : From 11th to 14th March 2020

Walk-In Time : 11 AM to 2 PM only

Walk-In Venue :
14-45, IDA Uppal,
Opp NGRI, Habsiguda,
Near N.G.R.I. Metro Station

Contact Person : Sindhuja / Lakshmi

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