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(FRESHERS / EXPERIENCED) 'AMAZON INDIA' : Walk-In : 10+2 / Any Graduate : Multiple Profiles : On 16-20 September 2019 @ Hyderabad

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(FRESHERS / EXPERIENCED) 'AMAZON INDIA' : Walk-In : 10+2 / Any Graduate : Multiple Profiles : On 16-20 September 2019 @ Hyderabad

Amazon Development Centre (India) Pvt. Ltd.

AMAZON.png

About Amazon.com
"Many of the problems we face have no textbook solution, and so we-happily-invent new ones." - Jeff Bezos

Amazon.com - a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. A Fortune 100 company based in Seattle, Washington, Amazon is the global leader in e-commerce. Amazon offers everything from books and electronics to apparel and diamond jewelry. We operate sites in Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Netherlands, Spain, United Kingdom and United States, and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet.

Technological innovation drives the growth of Amazon, offering our customers more selection, convenient shopping, and low prices. Amazon Web Services provides developers and small to large businesses access to the horizontally scalable state of the art cloud infrastructure like S3, EC2, AMI, CloudFront and SimpleDB, that powers Amazon.com. Developers can build any type of business on Amazon Web Services and scale their application with growing business needs.

We want you to help share and shape our mission to be Earth's most customer-centric company. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of invention that is part of our DNA. We do this every day by inventing elegant and simple solutions to complex technical and business problems. We're making history and the good news is that we've only just begun.

About Amazon India
Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers and the store. We are proud to have some of the finest talent and strong leaders with proven experience working to make Amazon the Earth's most customer-centric company.

We made our foray into the Indian market with the launch of Junglee.com, enabling retailers in India to advertise their products to millions of Indian shoppers and drive targeted traffic to their stores. In June 2013, we launched www.amazon.in for shoppers in India. With www.amazon.in, we endeavor to give customers more of what they want - low prices, vast selection, fast and reliable delivery, and a trusted and convenient online shopping experience. In 2 years since launching our India operations, we have expanded our offering to over 22 million products across 100s of stores! Our philosophy of working backwards from the customers is what drives our growth and success.

We will continue to strive to become a trusted and meaningful sales and logistics channel for retailers of all sizes across India and a fast, reliable and convenient online shopping destination for consumers. For us, it is always "Day 1" and we are committed to aggressively invest over the long-term and relentlessly focus on raising the bar for customer experience in India.

Amazon India offers opportunities where you can dive right in, work with smart people on challenging problems and make an impact that contributes to the lives of millions. Join us so you can - Work Hard, Have Fun and Make History.

About the Customer Service Team
Our Amazon Contact Centers work towards a single goal: to deliver the best possible support experience to our customers. To do that, our CS Operations teams are empowered and expected to think like owners. We solve problems the first time so that customers have an effortless experience every time.

Building on Amazon's global mission of being the 'Earth's most customer-centric company', the Customer Service team started operations in August 2005 and has grown steadily in size and scope since then. We provide 24/7 support to customers across North America, UK, India, Australia and Canada. Our Team members are empowered to think like owners and resolve customer problems via phone, email or live chat. We operate in a fast-paced, dynamic environment and make an impact to millions of customers across the globe.

Our relentless focus on process improvements has helped us continuously evolve and expand our focus into new business domains.

(Freshers / Experienced) Walk-In : 10+2 / Any Graduate : Multiple Profiles @ Hyderabad

Biggest hiring drive - Digital and Device Alexa Support Chat, Virtual Customer support, International Voice process, Virtual Technical support International Voice Process, Customer Support (Chat) - Hyderabad.

Job Profiles :
# Customer support Chat (Work from Office)
# Digital and device Chat Support (Work from Office)
# Virtual Customer support (Work from home)
# Virtual Technical support International Voice Process (Work from home)
# International Voice Process (Work from Office)

Job Designation : Associate / Senior Associate (Non-Technical)

Job Type : Full Time, Permanent

Job Category : ITES | BPO

Walk-In Location : Hyderabad, Telangana

Job Location : Hyderabad (Work from office and Work from Home)

Salary :
# VTS International voice process - 2.8 LPA - 3.3 LPA
# International voice process - 2.6 LPA - 3.1 LPA
# Virtual Customer Support (Work from home) - 2.0 LPA
# Customer support chat- 2.0 LPA
# Digital and device Chat Support - 2.2 LPA - 2.6 LPA
# Additional Benefit: Meal Vouchers, Night Shift Allowance, Over Time Payout, Transport Allowance (Work from Office) or Internet Reimbursement (Work from home).

Shifts : 24/7 rotational shifts with rotational week offs

Qualification - Eligibility Criteria : (Mandatory) 
# Minimum qualification is 10+2 or Any graduate.
# Freshers and Experienced candidates can apply.

Desired Experience : 0 to 5 Years

Job Description :
# Digital and Device Alexa Support Chat,
# Virtual Customer support, International Voice process,
# Virtual Technical support International Voice Process, Customer Support (Chat) - Hyderabad.
# Excellent Communication skills in English is a must.

Please Carry below documents (mandatory) :
# Resume
# Identity Proof (PAN/ Adhaar/ License)
# 2 Passport size photographs

Note: Candidates without meeting given eligibility criteria - Please do NOT apply.

Note: Aspirants residing in Hyderabad or willing to relocate to Hyderabad only can apply.

Note: Candidates who attended the interview in last 90 days and candidates pursuing any full time course are not eligible.

Walk-In Date : From 16th to 20th September 2019

Walk-In Time : 10 AM to 2 PM only

Walk-In Venue :
Amazon Development Centre (India) Pvt. Ltd.,
6th Floor in Tower 1 of Laxmi Infobahn Private Limited SEZ,
Survey No. 107(P), Kokapet Village,
Hyderabad
Gandipet Mandal, Ranga Reddy District

Contact Person : SRUTHI (HR)


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