(0-4 Years) 'AMAZON INDIA' : Walk-In : Graduation and above : Risk Investigators : On 27-31 January 2020 @ Hyderabad
Amazon Development Centre (India) Pvt. Ltd.
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
(0-4 Years) Walk-In : Graduation and above : Risk Investigators @ Hyderabad
Amazon is Hiring For TRMS in Hyderabad.
Team : TRMS
Level : Level 3
Job Designation : Risk Investigator (contractual role for 12 months)
Job Category : ITES | BPO
Walk-In Location : Hyderabad, Telangana
Job Location : Hyderabad, Telangana
Compensation : 2.9 LPA to 3.7 LPA
# Perks and Benefits: Two way transport & Meal vouchers & Insurance
Shifts and Week offs : Rotational
Joining Time : Immediate Joiners Only
Qualification - Eligibility Criteria : (Mandatory)
# Graduation and above
# Excellent Written and spoken Communication Skills in English.
# Flexible to work in night shifts and staggered week offs.
Desired Experience : 0 to 4 Years
Key Skills : BPO, Voice, Time Management, Verbal Communication, Interpersonal Skills, Problem Solving, KPO, Non Voice, Analytical Skills, Spoken English, Communication Skills
Job Description :
# Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team in Hyderabad. Candidates will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk. Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace. All candidates will be analytical and capable of succeeding in a fast-paced team environment.
# The Transaction Risk Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
# The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone.
# Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.
Communication Skills :
# Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response
# Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers
Problem Solving Skills :
# Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
# Excellent problem solving skills
# Demonstrated ability to analyze problems logically
# Self disciplined, diligent, proactive and detail oriented
# Strong time management and organizational skills
# Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent
# Excellent ability to determine situational needs and provide appropriate solutions
# 2019 graduation pass outs need to carry Provisional Certificate/CMM for review.
# Candidates who have been interviewed with Amazon in the last 6 months would not be eligible to apply now.
# Please note this is a 12 month contractual role.
Please Carry below documents (mandatory) :
# Updated Resume.
# Photo ID Proof.
# 2 Passport size Photographs.
# Candidates should have Pan Card and Government Id Proof
# Please carry (soft copy/photo copy) of your prior experience in form of relieving letter or experience certificate if applicable.
Note: Candidates without meeting given eligibility criteria - Please do NOT apply.
Walk-In Date : From 27th to 31st January 2020
Walk-In Time : 10 AM to 12 PM only
Walk-In Venue :
Amazon Development Centre (India) Pvt. Ltd.,
Building No. 12 C, 2nd Floor,
Mindspace Raheja IT Park, Madhapur,,
Hyderabad - 500081
Contact Person : J M Bethaveen Pradeep