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(FRESHERS) 'WIPRO' : Off-Campus : Arts, Science, Commerce and Engineering Graduates : Service Desk @ ALL INDIA

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(FRESHERS) 'WIPRO' : Off-Campus : Arts, Science, Commerce and Engineering Graduates : Service Desk @ ALL INDIA

Wipro Technologies

Wipro-Logo-w88X70h-Px.png

(Freshers) Arts, Science, Commerce and Engineering Graduates : 2019 Passout : Service Desk @ ALL INDIA

Job Position : Service Desk

Job Details :
# At Wipro, we believe in creating a world brighter and bolder than today, where innovation is not simply a notion but an inherent part of our culture. Start your journey towards this world of infinite possibilities today!
# We are looking for candidates, who, can help us create a seamless, personalized experience for our customers and stakeholders through innovative solutions.
# The opportunity under Service Desk Hiring is open for Arts, Science, Commerce and Engineering Graduates of 2019 batch from various streams who are aspiring to launch a dynamic career in the IT industry with Wipro. Please read on for further information regarding who we are looking for, eligibility criteria and application guidelines.

Job Description :
# Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web
# Excellent communication skills required as you will work in International Voice Support
# Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.
# Responding in a timely manner to service issues, request, and take care of the complete operations.
# Troubleshoot system and network problems, diagnosing and solving hardware or software faults
# Provide support, including procedural documentation and relevant reports
# Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services
# Willing to work in a 24*7 environment (Rotational shifts/5 Days a week)

Education :
# 10th Standard – Pass
# 12th Standard – Pass
# Graduation – Pass
# Year of Passing: 2019 Only
# Qualification: All Arts, Science, Commerce and Engineering Graduates (Diploma/ ME/ MTech/ MBA/ MCA/MSc streams are NOT eligible)

Other Criteria :
# Candidates must have a full-time degree course recognized by the Central/ State Government of India.
# All arrears and backlogs need to be cleared at the time of selection process.
# Candidate should have completed all exams/ viva-voice/ training and should not have any pending attendance requirement with the college.
# Candidate who has appeared in any Selection Process at Wipro in the last three months is not eligible.
# Candidate must not have more than three years of gap, if any, between 10th and graduation.
# Candidate must be willing to work in a 24*7 shift environment and relocate to any location within India.

Selection Process :
# Group Discussion
# Technical Interview
# HR Interview

Note: Candidates without meeting given eligibility criteria - Please do NOT apply.

Check All Details


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