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(FRESHERS) 'CSS CORP' : Walk-In : L1 and L2 Remote Support : On 23 November 2019 @ Hyderabad

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(FRESHERS) 'CSS CORP' : Walk-In : L1 and L2 Remote Support : On 23 November 2019 @ Hyderabad

CSS Corp Pvt Ltd

logo-original.png

CSS CORP is a US-headquartered IT Services and Technology support company known for offering cloud transformation, digital and tech support services to enterprises and consumer products companies.

(Freshers) Walk-In : L1 and L2 Remote Support @ Hyderabad

CSS CORP is hiring for Enthusiastic, Aspiring and Career Oriented Freshers at Hyderabad.

Job Position : L1

Job Designation : System Administrator

Job Type : Full Time, Permanent

Job Category : IT | Software

Walk-In Location : Gachibowli, Hyderabad, Telangana

Job Location : Kondapur, Hyderabad, Telangana

Compensation : Best in the Industry

Number of Vacancies : 10

Desired Experience : 0 to 1 Year

Key Skills : Communication Skills, Windows OS, Linux OS

Principle duties and responsibilities :
# Provides L1 and L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures
# Provides L1 and L2 remote support on Google software and applications to the point of installation and basic use; if required need to escalate or file bug with application owners
# Uses troubleshooting techniques to identify network related issues
# Provides system administrative support and basic hardware troubleshooting on Google desktops, laptops, VMs and Servers
# Help Google employees with access and account issues based on defined/documented guidelines, policies and procedures
# Attends required technical training sessions and makes effective use of KBs to address issues efficiently
# Complies with schedule adherence to ensure the overall service level targets are achieved
# Identifies and provides input on unique (or) recurring user problems

Knowledge, Skills and Abilities :
# Working knowledge of Windows OS and basic knowledge on Linux OS
# Working knowledge of PC architecture/technology
# Working knowledge and understanding of policies and procedures and the ability to determine the course of actions based on given guidelines
# Ability to analyse and solve technical problems by investigating potential solutions using troubleshooting skills
# Good organisational skills
# Good Analytical and Cognitive skills
# Excellent telephone and customer handling skills
# Ability to deal professionally with irate customers
# Ability to learn new products and technologies

Should be willing to work on rotational shifts and rotational weekoffs.

Please Carry below documents (mandatory) :
# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Aadhaar-Card/Voter-ID/Driving-License/College-ID)

Note: Candidates without meeting given eligibility criteria - Please do NOT apply.

Walk-In Date : On 23rd November 2019

Walk-In Time : 11 AM to 5 PM only

Walk-In Venue :
CSS Corp Pvt Ltd.,
Regus Office, 8th Floor, SLN Terminus, 
Survey No. 133, Beside Botanical Garden,
Gachibowli,
Hyderabad - 500032

Contact Person : Venumadhav Manchiraju


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