Jump to content
ChetanaSforum
Sign in to follow this  
uttam.siva

(FRESHERS / EXPERIENCED) 'DXC TECHNOLOGY INDIA' : Walk-In : Technical Support Voice Process : On 2 December 2019 @ Bangalore

Recommended Posts

(FRESHERS / EXPERIENCED) 'DXC TECHNOLOGY INDIA' : Walk-In : Technical Support Voice Process : On 2 December 2019 @ Bangalore

DXC Technology India Private Limited

DXC is the worlds leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology is a $25 billion company with a 60-year legacy of delivering results for thousands of clients in more than 70 countries. Our technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions. 

As the worlds leading independent, end-to- end IT services company, we are uniquely positioned to lead digital transformations - creating greater value for clients, partners and shareholders, and presenting growth opportunities for our people. We are among the worlds best corporate citizens.

We have 155,000 employees in more than 70 countries, serving some 6,000 clients. We tap into global talent, powerful next-generation IT solutions and extensive partner relationships to help clients transform digitally and seize opportunities.

Our extensive partner network helps us drive collaboration and leverage technology independence. We have established more than 250 industry-leading global Partner Network relationships, including 15 strategic partners: Amazon Web Services, AT&T, Dell EMC, HCL, Hitachi, HPE, HP, IBM, Lenovo, Micro Focus, Microsoft, Oracle, PwC, SAP and ServiceNow.

Specialties 
Application Services, Banking, Big Data, Business Services, Cloud Services, Healthcare, Cybersecurity, Insurance, Mobility and IoT, Life Sciences, Manufacturing, Retail, and Travel and Transportation. 
DXC provides information technology and consulting services to businesses and governments. The company operates in more than 70 countries and trades on the New York Stock Exchange under the symbol DXC and is a component of the S&P 500 index.

DXC India is ramping up its headcount across its offices in India (Chennai, Hyderabad, Noida, Bangaluru, Indore and Mumbai ). Currently we are looking for professionals with following skill sets to join our Global Team.

(Freshers / Experienced) Walk-In : Technical Support Voice Process @ Bangalore

Job Position : Technical Support Voice Process

Job Designation : Associate / Senior Associate (Technical)

Job Type : Permanent Job, Full Time

Job Category : ITES | BPO

Walk-In Location : Bangalore, Karnataka

Job Location : Bangalore, Karnataka

Number of Vacancies : 1

Education and Experienced Required : (Mandatory) 
# Graduation with 10+2+3/4 preferably. Typically requires 0- 3 years general experience, or equivalent combination of experience and college level education.

Key Skills : Communication Skills, Application Software, Computer Proficiency, Service Delivery, Service Desk, Technical Support, Problem Solving, Team Leading, MS Office, Verbal Communication

Job Description :
# Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.

Responsibilities :
1. Working more independently and from a standard protocol to respond to customer issues. Moderate judgment may be used to supplement the outlined process.
2. Successfully resolve moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
3. Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example warranty through enterprise).
4. Proactively assist customers to avoid or reduce problem occurrence. Participates in projects for process or quality improvements.
5. Work is reviewed periodically by Supervisor or Team Lead.

Knowledge and Skills :
1. Superior skills in both written and verbal communication.
2. Experience in customer facing role either remote or face to face.
3. Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
4. Problem solving skills.
5. Accuracy in data entry.
6. Excellent fluency in language to be supported.
7. Experience in a phone based remote role, e- support, e-chat or similar.
8. Familiarity with computer technology.
9. Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems .
10. Understands internal processes and tools.
11. Knowledge of Knowledge Management Systems and appropriate documentation to the system.
12. Flexible to work in rotational shifts

Please Carry below documents (mandatory) :
# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Aadhaar-Card/Voter-ID/Driving-License/College-ID)

Note: Candidates without meeting given eligibility criteria - Please do NOT apply.

Walk-In Date : On 2nd December 2019

Walk-In Time : 10 AM to 12 PM

Walk-In Venue : 
DXC Technology,
Surya Tech Park, Mayflower Rd,
Electronics City Phase 1,
Bengaluru - 560100

Contact Person : Anantha Sricharan


Share this post


Link to post
Share on other sites

On 7/15/2019 at 8:09 PM, chetanaforum said:

# Eligible candidates can directly Walkin as per given schedule.

Can I get numbr of sir anandha sricharan sir of dxc company ...I need to speak 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  



  • GET DAILY JOB ALERTS

    Instructions Here

  • Our picks

  • Similar Content

    • By chetanaforum
      (FRESHERS) 'TOFARMER' : Off-Campus : 2017 / 2018 / 2019 Passout : Associate Content Writers @ Bangalore
      ToFarmer
      - Exclusive Job for Chetanaites...

      Dear ChetanaS,
      We would like to publish below job requirement in your ChetanaSforum.com
       
      (Freshers) Off-Campus : 2017 / 2018 / 2019 Passout : Associate Content Writers @ Bangalore
      Note from Company: This is a direct job. There will NOT be any Training/ Recruitment/ Registration/ Consulting fees collected from candidates before/after the placement.
      Note from ChetanaS: This is NOT a direct Walk-In. You need to apply through ChetanaS at given URL/EMAIL, and Only shortlisted candidates will be called for personal interview. 
      Greetings to ChetanaS from ToFarmer ! We have below job openings for our organization. 
      Job Position : Associate Content Writer
      Job Category : IT | Digital Marketing
      Interview Location : Bangalore, Karnataka
      Job Location : Bangalore, Karnataka
      Note: Only those willing to relocate to BANGALORE should apply.
      Compensation : 4 Lakhs
      Qualification - Eligibility Criteria : (Mandatory) 
      # Any Degree - 2017, 2018, 2019 Passout
      Desired Experience : 0 to 1 Years
      Job Description :
      # Research and write engaging content
      # Develop appealing, accessible, and accurate data-driven content
      # Write case studies, press releases, blogs, and social media posts
      ..................................................
      How to Apply for this Job ?
      * This is NOT a direct Walk-In. You need to apply at given Email Id, and Only shortlisted candidates will be called for test/interview. 
      * Please apply ONLY IF you have above mentioned skills. Clearly mention the same in your resume. Otherwise, your resume will NOT be considered. 
      If eligible, Please send your resume at : tofarmer@ChetanaSforum.com
      Job Code : CHETANAS
      Please mention the Subject Line of your Email in the below format :
      [ Job Code ] - [ Job Position ] - [ Your Current Location ] - [ Qualification | Branch ] - [ Year of Passout ] - [ Years of Experience ]
      Examples :
      CHETANAS - Associate Content Writer - Bangalore - B.Tech (CSE) - 2019 - 0 Years
      CHETANAS - Associate Content Writer - Bangalore - B.Tech (ECE) - 2018 - 6 months
      * You must apply exactly in the above mentioned format only. Otherwise, resumes will NOT be considered.
      Please do not forget to furnish the following details in the body of your mail. This is very IMPORTANT.
      Full Name | Date of Birth:
      Highest Qualification | Branch | Year of Passout:
      College Name | University Name:
      Aggregate % in 10th:
      Aggregate % in 12th:
      Aggregate % in Graduation | Post-Graduation:
      Your Technical Skills:
      Any Courses/Certifications Completed:
      Your Current Location:
      Willing to relocate? (Yes/No):
      Contact Email Id:
      Contact Numbers:
      ..................................................
      Important Note from ChetanaS : If you get a failure notice or unable to apply, Please check detailed instructions here.
    • By uttam.siva
      (Experienced) 'WIPRO' : Walk-In : Technical Service Desk : On 14 December 2019 @ Bangalore / Mumbai / Pune
      WIPRO Limited

      (1+ Years) Walk-In : Technical Service Desk @ Bangalore / Mumbai / Pune
      Job Details :
      # Technical Service Desk (0 to 4 Years Exp)
      # Experience: 0 to 4 Years
      # Work Location: Bangalore / Mumbai / Pune
      # Interview Location: Bangalore / Mumbai / Pune
      # Walk-in Date: 14 DEC 2019
      # Walk-In Venues:
      - Wipro Ltd., SEZ Unit I&II Divyasree Technopark, Kundalahalli, Whitefield, Brookefield, Bangalore
      - Wipro Ltd, 7th Floor, A Wing, Kensingtone Tower, Hiranandani, Powai, Mumbai
      - Wipro Ltd., Plot No.31 MIDC, Pune Infotech Park, Ph-2 Hinjewadi, Pune - 411057
      # Job Code: 1194871
      # Job Title: TIS Service Desk-Administrator
      # Work Location: Mumbai
      # Experience: 3-5 Years
      # Mandatory Skills: TIS Service Desk-L2
      # Desirable Skills: SD - Remote Desktop Support-L2
      # Language Skills: English Language-L2
      Key skills required for the job are :
      # As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24x7 basis Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. Perform Service Requests based on Standard Operating Procedures. Work on scheduled tasks as part of Change Management. Should be able to handle issues independently and suggest/ implement services improvements plans. Should be able to identify and highlight scope of automation to lead or Manager
      # Minimum work experience: 1 - 3 Years
      How to Apply for this Job ?
      Apply Online Here
      Note: Apply before the link is expired/removed.
×