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(FRESHERS) 'GENPACT' : Walk-In : Any Graduate : Process Associates : On 2-8 July 2019 @ NCR / Hyderabad

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(FRESHERS) 'GENPACT' : Walk-In : Any Graduate : Process Associates : On 2-8 July 2019 @ NCR / Hyderabad



With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands and we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

(Freshers) Walk-In : Any Graduate : Process Associates @ Gurgaon / Noida / Hyderabad

Genpact Mega Walk-in Drive for Fresher 2019 Passouts / Result Awaited - Process Associate - Customer Service / Collections (Voice Process)

Job Position : Process Associate - Customer Service / Collections (Voice Process)

Job Type : Permanent Job, Full Time

Job Category : ITES | BPO

Walk-In Location : Gurgaon / Noida / Hyderabad

Job Location : Hyderabad / Delhi

Shifts : 24*7

Qualification - Eligibility Criteria : (Mandatory) 
# Any Graduate / Fresher can apply.
# International voice experience will be an added advantage.
# Good Interpersonal and Communication skills.

Desired Experience : 0 Years

Key Skills : Customer Service, Voice Process, Collections, International Call Center, International BPO, International Voice Process

Responsibilities :
# Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
# Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also
# Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
# Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
# Inbound and outbound calling
# Provide payment plans basis customer requirement
# Candidate should be comfortable with 24*7 shift timings.

Job Description :
# Inviting applications for 2019 Pass outs / Result awaited candidate for the role Customer Service / Collections Voice Process. 
# We are looking for someone with extensive knowledge and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer.

Minimum qualifications :
# Any Graduate/ 2019 Pass outs/ Result Awaited
# Freshers are eligible
# Strong Communication Skills (verbal and written)

Preferred qualifications :
# Good customer handling skills
# Good communications skills

Please Carry below documents (mandatory) :
# 2 Updated Copies of Resume
# Original Aadhar and PAN Card Is Mandatory
# 2 Xerox Copies of ID Proof
# 2 Passport Size Photographs

Note: Candidates without meeting given eligibility criteria - Please do NOT apply.

Walk-In Date : From 2nd to 8th July 2019 (Except Sunday)

Walk-In Time : 10 AM to 2 PM only

Walk-In Venue(s) :

22B, Sec-18, Udyog Vihar,
Landmark: Near Airtel
Nearest Metro Station: Iffco Chowk and MG Road Metro Station
Contact Person: Megha

Stellar, 7th Floor, Sector 135,
Contact Person: Simar

14-45, IDA Uppal,
Opp NGRI, Habsiguda,
Contact Person: Surya

Phoenix Towers, Near Bharat Petroleum,
Opp Green Bawarchi Hotel, Hafeezpet,
Contact Person: Akshitha

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