(6 Months+) 'TECH MAHINDRA' : Walk-In : International BPO Voice Process : On 18-25 October 2019 @ Hyderabad
Tech Mahindra Ltd
Tech Mahindra Ltd Tech Mahindra Business Process Services is the Business Process Outsourcing unit of Tech Mahindra, which is $4.9 Billion dollar conglomerate operating from more than 90 countries with a workforce of 121, 840+. Tech Mahindra Business Process Services provides Next Gen Digital CX and Back Office services across multiple industries, which include Communication, Media and Entertainment, Retail and CPG, Healthcare and Life Science, Banking and Financial Services, Transport, Hospitality and Logistics and Manufacturing and Utilities. We work on the ideology to disrupt customer's legacy process by digitalizing its end-to-end product lifecycle by introducing AAC (Automation, Analytics and Consulting) methodology with focus on improving and delivering perpetual positive CX. With the emphasis on incubating BPaaS elucidations (Including our comprehensive technology alliance relationship), which include Platform and Point Solutions of plug and play model, we look forward to achieve optimum productivity by cannibalizing, transforming and delivering positive CX. The Mahindra Group is a USD 21 billion federation of companies that enables people to rise through innovative mobility solutions, driving rural prosperity, enhancing urban living, nurturing new businesses and fostering communities. It enjoys a leadership position in utility vehicles, information technology, financial services and vacation ownership in India and is the world's largest tractor company, by volume. It also enjoys a strong presence in agribusiness, aerospace, commercial vehicles, components, defense, logistics, real estate, renewable energy, speedboats and steel, amongst other businesses. Headquartered in India, Mahindra employs over 200,000 people across 100 countries.
(6 Months+) Walk-In : International BPO Voice Process @ Hyderabad
Greetings from Tech Mahindra! We are hiring for Technical Support Associates (International Voice Process).
Job Position : International BPO Voice Process
Role : Technical Support Associate (International Voice Process)
Job Type : Full Time, Permanent
Job Category : ITes | BPO
Walk-In Location : Hyderabad, Telangana
Job Location : Hyderabad, Telangana
Joining Time : Preferably Immediate joiners
Desired Experience : 0 to 6 Years
Key Skills : BPO, Inbound, Customer Service, Technical Helpdesk, Technical Support, Voice Process, Service Desk, International Voice Process, US Shift, UK Shift, Communication Skills
Job Description :
# Candidate should be Excellent in terms and Communication and should be aware of basic technical knowledge in LAN, WAN and handling basic Internet issues.
# Troubleshooting of technical related issues and ensure to resolve the issues or queries over the call.
# Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
# Candidate should be flexible to work in 24*7 environments (Australian Shift), comfortable to work in night shifts.
# Transport facility available (Pick and Drop).
# 5 days working.
Key Qualifications and Skills Required :
# Any Graduate, Diploma or Intermediate with excellent verbal communication skills in English.
# Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
# Min 6 months of Voice Tech Support experience or 12 months BPO or any Voice Calling Experience.
# Should be quick learner and self-motivated.
# Freshers are not eligible
# Experience apart from BPO will not be considered.
# Candidate should carry an original and a Photocopy of the Aadhar card.
Documents Required (Mandatory) :
# Resume and Passport Size Photo
# Photocopy of Educational and Experienced related documents
# Aadhar Card (Original and Copy)
Note: Candidates without meeting given eligibility criteria - Please do NOT apply.
Walk-In Date : From 15th to 25th October 2019
Walk-In Time : 12 PM to 2 PM only
Walk-In Venue :
Survey No. 62/1 A, Qutubullapur Mandal,
Bahadurpally, Gate 1, Takshasila Block,
Hyderabad - 500043
Contact Person : Sumith