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(0-4 Years) 'PAYTM' : Walk-In : Any Graduate / Post-Graduate : Customer Support and Operations : On 19-21 August 2019 @ NCR

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(0-4 Years) 'PAYTM' : Walk-In : Any Graduate / Post-Graduate : Customer Support and Operations : On 19-21 August 2019 @ NCR

One97 Communications Limited (Paytm)

PAYTM.png

Paytm is India's largest mobile first financial services platform offering payments, banking, lending and insurance. Paytm pioneered and is the leader of QR based mobile payments in India. With the launch of Paytm Payments Bank, the company aims to bring banking and financial services to 500 million un-served and under-served Indians. Paytm is founded by Vijay Shekhar Sharma and is headquartered in the National Capital Region, India. The company's investors include Softbank, SAIF Partners, Alibaba Group and Ant Financial.

(0-2 Years) Walk-In : Any Graduate / Post-Graduate : Customer Support / Operations Associates @ Noida

Paytm Hiring For Customer Support and Operations Team.

Job Position : Customer Support / Operations

Job Type : Permanent Job, Full Time

Job Category : ITES | BPO

Walk-In Location : Noida, Uttar Pradesh

Job Location : Noida, Uttar Pradesh

Number of Vacancies : 20

Qualification - Eligibility Criteria : (Mandatory) 
# Any Graduate / Post-Graduate
# Willing to work in rotational shifts and 6 days a week
# Knowledge of MS Office is an added advantage
# Male Candidates Preferred

Desired Experience : 0 to 4 Years

Key Skills : Customer Service, Operations, Backend, Calling, Email

Our Requirement :
# Fluency in written and verbal English is a must 
# Should be willing to coordinate with customers over the phone/email and involve in calling-related activities 
# Should be willing to work 6 days and in Night Shifts
# Should be okay with roster week offs

Job Description :
# Provide solution to customer queries via email or calls. 
# Monitor and enhance the performance of oneself in the areas of productivity, process adherence, customer satisfaction, schedule adherence and employee satisfaction/ development. 
# Enhance the goal of quality support by providing individual coaching feedback sessions and periodic one on ones that focus on improving customer satisfaction, communication skills and technical ability. 
# Operational responsibility re/ managing the incoming volume / queue to meet KPIs and taking appropriate actions.

Desired Candidate Profile :
# Must be a Graduate
# Should be willing to work for 6 days a week
# Should be comfortable with rotational shifts
# Male candidates preferred

Requirements :
# Please carry two updated copies of your resume
# Candidate should not have any Back Logs
# Must have aadhar card
# Comfortable for working 6 days a week and with rotational shifts

Special Note: Candidates who have given interview in last three months are not eligible to APPLY AGAIN!

Note: Candidates without meeting given eligibility criteria - Please do NOT apply.

Walk-In Date : From 19th to 21st August 2019

Walk-In Time : 10 AM to 1 PM only

Walk-In Venue : 
Paytm,
F-1, Sector - 6,
Noida
Nearest Metro Station : Noida Sector : 15

Contact Person : Sheetal Mohata (HR)


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