(FRESHERS / EXPERIENCED) 'INFOSYS BPM' : Walk-In : International Voice Process (Customer Support) : On 29 February 2020 @ Bangalore
Infosys BPM, the business process management subsidiary of Infosys, was set up in April 2002. Infosys BPM provides integrated outsourcing and transformation services. It is headquartered in Bengaluru, India.
(Freshers / Experienced) Walk-In : International Voice Process (Customer Support) @ Bangalore
Mega Walk-In Drive for International Voice Process (Customer Support)
Job Position : International Voice Process (Customer Support)
Job Designation : Associate/Senior Associate (Non-Technical)
Job Type : Full Time, Permanent
Job Category : BPO / Call Centre / ITES
Walk-In Location : Bangalore, Karnataka
Job Location : Bangalore, Karnataka
Number of Vacancies : 1
Qualification - Eligibility Criteria : (Mandatory)
# Any Graduate with NO Backlogs
Desired Experience : 0 to 5 Years
Shifts : Flexible for 24/7 Shifts
Desired Skills :
# Proven customer support experience or experience as a client service representative
# Excellent communications skills
# Ability to listen and active problem solving skills
# Good interpersonal skills
# Ability to handle pressure
# Ability to multi-task, prioritize, and manage time effectively
Job Description :
# Manage large amounts of incoming and outgoing calls
# Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
# Identify and assess customers' needs to achieve satisfaction
# Build sustainable relationships and trust with customer accounts through open and interactive communication
# Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
# Follow up to ensure that appropriate actions were taken on customers' requests.
# Refer unresolved customer grievances or special requests to designated departments for further investigation.
# Should be ok to work in 24X7 environment and night shifts.
# Should be ready to work in a target oriented portfolio
# Please do NOT carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
The Candidate should Carry below Mentioned Documents in Original :
# Carry Print out of this Email along with your update Resume
# Carry all your educational and Employment documents
# 2 Color Passport Size Photographs
# ID Proof - Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory
Note: Candidates without meeting given eligibility criteria - Please do NOT apply.
Walk-In Date : On 29th February 2020 (Saturday)
Walk-In Time : 10:30 AM to 12:30 PM only
Walk-In Venue :
Infosys BPM Ltd,
#785, Ground Floor Axis Sai Jyoti,
15th Cross 100 Feet Road,
Sarakki, 1st Phase J P Nagar,
Landmark: Sindhuri Convention Hall
Contact Person : Ramya
(EXPERIENCED) 'MPHASIS' : JAVA (Multiple Positions) @ Bangalore / Chennai
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(Experienced) Employee Referral : JAVA (Multiple Positions) @ Bangalore / Chennai
Note from ChetanaS: This is NOT a direct Walk-In. You need to apply through ChetanaS at given URL/EMAIL, and Only shortlisted candidates will be called for personal interview.
Greetings to ChetanaS from Mphasis ! We have below job openings for our organization.
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# JAVA Architect - Level 7
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Job Category : IT | Software
Job Location(s) : Bangalore / Chennai
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