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(0-4 Years) 'DXC TECHNOLOGY INDIA' : Walk-In : Graduates : Customer Support Representatives : On 13 February 2019 @ Bangalore

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(0-4 Years) 'DXC TECHNOLOGY INDIA' : Walk-In : Graduates : Customer Support Representatives : On 13 February 2019 @ Bangalore

DXC Technology India Private Limited

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DXC is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology is a $25 billion company with a 60-year legacy of delivering results for thousands of clients in more than 70 countries. Our technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions.

As the world's leading independent, end-to- end IT services company, we are uniquely positioned to lead digital transformations â€" creating greater value for clients, partners and shareholders, and presenting growth opportunities for our people. We are among the world's best corporate citizens.

We have 155,000 employees in more than 70 countries, serving some 6,000 clients. We tap into global talent, powerful next-generation IT solutions and extensive partner relationships to help clients transform digitally and seize opportunities.
Our extensive partner network helps us drive collaboration and leverage technology independence. We have established more than 250 industry-leading global Partner Network relationships, including 15 strategic partners: Amazon Web Services, AT&T, Dell EMC, HCL, Hitachi, HPE, HP, IBM, Lenovo, Micro Focus, Microsoft, Oracle, PwC, SAP and ServiceNow.

Specialties
Application Services, Banking, Big Data, Business Services, Cloud Services, Healthcare, Cybersecurity, Insurance, Mobility and IoT, Life Sciences, Manufacturing, Retail, and Travel and Transportation
DXC provides information technology and consulting services to businesses and governments. The company operates in more than 70 countries and trades on the New York Stock Exchange under the symbol “DXC� and is a component of the S&P 500 index.

DXC India is ramping up its headcount across its offices in India (Chennai, Hyderabad, Noida, Bangaluru, Indore and Mumbai ). Currently we are looking for professionals with following skill sets to join our Global Team. 

(0-4 Years) Walk-In : Graduates : Customer Support Representatives - Voice Process @ Bangalore

Job Position : Customer Support Representative - Voice Process

Job Designation : Associate / Senior Associate (Non-Technical)

Job Type : Permanent Job, Full Time

Job Category : ITES | BPO

Walk-In Location : Bangalore, Karnataka

Job Location : Bangalore (ECity), Karnataka

Compensation : Salary + Incentives (Ranging from 2-12 K/month)

Educational Qualification : (Mandatory) 
# Graduates from any discipline (if BE/BTech/MBA/MCA graduates should have 2 years of relevant experience in contact center industry)

Desired Experience : 0 to 4 Years

Key Skills : Customer Support, Voice Process

Job Profile :
# Customer Support / Service experience will be required/similar call center experience.
# Ability to effectively handle multiple tasks (taking calls, responding to e-mails)
# Excellent Communication skills and Good typing skills
# Flare for Sales/reservation is must as job involves Sales and conversion targets
# Prior experience in sales, insurance, mortgage, hotel, and tourism and Airline industry process with good communication skills will be an added advantage
# Open to work in rotational shifts, week offs and in a 24x7 environment

Key Job Responsibilities :
# To accurately process reservation/booking transactions on the system
# Flair for Sales/reservation is must as job involves Sales and conversion targets
# To provide accurate information regarding hotel promotions, rates and room features and effectively convince callers to book and make reservations in Accor hotels
# To be able to respond to guests enquiries and needs
# To enhance and strengthen the relationship between guests and organization by providing excellent customer experience
# To efficiently access different tools/applications in order to provide accurate information to callers
# To perform all responsibilities in a professional manner while exercising strong verbal, interpersonal and quality service skills

Please Carry below documents (mandatory) :
# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Aadhaar-Card/Voter-ID/Driving-License/College-ID)

Note: Candidates without meeting given eligibility criteria - Please do NOT apply.

Walk-In Date : On 13th February 2019

Walk-In Time : 11 AM to 2 PM only

Walk-In Venue : 
DXC Technology,
Surya Park, Mayflower Rd,
Electronics City Phase 1,
Bengaluru - 560100

Contact Person : Komal Singh


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