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APPLY3 - (FRESHERS) 'FIS INDIA' : Associate Engineers - Systems @ Pune

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FIS India


(Freshers) Associate Engineers - Systems @ Pune (Maharashtra)

Note: This is NOT a direct Walk-In. You need to apply only at given URL and only shortlisted candidates may be called by the company for test/interview. 

# Job ID #: JR44622
# Functional Area: Information Technology
# Position Type: Full-Time Regular
# Education Desired: Bachelors Degree or equivalent
# Primary Location: IN-Maharashtra-Pune Westend Center I, S.No.169/1, FLR 7, Sector II, Aundh-4144
# Secondary Location(s): 
# Travel Percentage: 0.00
# Relocation Provided: No

Position Responsibilities\Requirements :

Individual Responsibilities
# Monitor Service Desk tickets.
# Access Management for Service Desk,
# Manage customer communications and set appropriate expectations (i.e. Delivery date). Provide regular feedback to the customer on outstanding requests,
# Notify customers of alerts and outages,
# Open appropriate ticket (if required) (Incident/Service request):
- Assign Service Requests to appropriate area,
- Manage Incidents following Critical Problem Checklist for Critical 1 events,
- Provide First Call Resolution for password resets and account unlocks,
- Review and follow-up on outstanding requests,

How to Apply for this Job ?

Apply Online Here (Search by Job ID: JR44622 )

Note: Apply before the link is expired/removed.

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