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(FRESHERS) 'WIPRO' : Walk-In : Desktop Support Engineers : On 12-15 March 2018 @ Bangalore / Karnataka

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Skypro Technologies Pvt. Ltd.

- Exclusive Job for Chetanaites...

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Recruitment for our reputed client - WIPRO

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Dear ChetanaS,

We would like to publish below job requirement in your ChetanaSforum.com

(Freshers) Walk-In : Desktop Support Engineers L1 (Field Support Engineer) @ Bangalore

Note from Company: This is a direct job. There will NOT be any Training/ Recruitment/ Registration/ Consulting fees collected from candidates before/after the placement.

Greetings to ChetanaS from Skypro Technologies ! We have below job openings for our client. 

Job Position : Desktop Support Engineer L1 (Field Support Engineer)

Job Payroll : Selected candidates will work at client location on SKYPRO payroll.

Job Category : Desktop Support | Hardware | Networking

Walk-In Location : Bangalore, Karnataka

Job Location : Bangalore & Over all Karnataka

Compensation : Rs 8000 to 10 K Salary + Allowances

Qualification - Eligibility Criteria : (Mandatory) 
# BE/B.Tech & Arts & Science Graduates & Diploma
# 50% Above in Full Academic Session
# One Year Break can Consider & Should NOT have Backlogs

Desired Experience : 0-6 Months

Skills : Good Communication Hindi & English/Kannada

Skills For Technical Candidates :
# CCNA/ MNA/Hardware & Networking Knowledge are Mandatory.

Job Description (***Certifcation is not a criteria in any of the skill wise guidelines mentioned below***) :
# Give permanent Fix to the Desktop, Printer problems, basic LAN issues
# Remote Call Closure within Norms
# Follow-up the Checklist(s)
# Load/reload standard build operating system & configurations, aware of Installation & troubleshooting of critical applications & their usage guidelines, Root Cause Analysis for repeat calls.
# All the Desktop (Including standalone PCs ) shall be updated with the Latest Antivirus pattern. Raise timely alert and take immediate action to mitigate any virus outbreak
# Data submission for Daily, Weekly & Monthly summary report
# For AMC case follow up with Wipro spare coordinator for call closure, With Supervisor approval provide Standby solution to the user.
# Call logging & follow-up action with the principal Vendors (IBM & Dell) for warranty related incidents keeping helpdesk informed
# Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripherals
# Troubleshoot Network connectivity (LAN) issues
# Escalate the problem to the Technical Specialist & to Regional / National Team Lead(s) if not resolved
# Installation of desktop and hardware like CD-ROM, soundcards, etc
# Operating Systems (OS) installation / re-installation, upgrades and patches for desktops
# Software installations such as MS-Office, Acrobat Reader, mail client etc
# Awareness & acceptance for Best Practice roll out.
# Desktop Installation, Movement, Assign & Change
# Installation of anti-virus on desktops and remove Virus
# Configuration of Print devices (network and local) on desktops
# Desktop Configuration - Network, mail client, internet etc
# Co-ordinate with vendors for support

Mandatory Documents Need to Carry :
# Updated Resume Copy
# 10th Mark Sheet Xerox Copy
# 12th Mark Sheet Xerox Copy
# Provisional Certificate Xerox Copy OR First to Eight Semester Marks Sheet Copy Xerox
# One Passport Size Photo
# A printout of this ChetanaS job posting
# Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)

Note: You can mention the reference as 'ChetanaS'.

Walk-In Date : From 12th to 15th March 2018

Walk-In Time : 10:00 AM to 2:00 PM only

Walk-In Venue : 
Skypro Technologies Pvt Ltd,
No 5, B J Tower, Ground Floor,
Near - Land Mark Building
Huskur Gate, Electronic City,
Bangalore - 100


Contact Person : Mr. Santosh Kumar J / Lavanya

Contact Number : +91-80-27831347


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