Jump to content
ChetanaSforum
Sign in to follow this  
chetanaforum

(FRESHERS / EXPERIENCED) 'WIPRO' : Walk-In : Multiple Positions : On 16-25 November 2017 @ Bangalore

Recommended Posts

Skypro Technologies Pvt. Ltd.

- Exclusive Job for Chetanaites...

[IMG]

Recruitment for our reputed client - WIPRO

[IMG]

Dear ChetanaS,

We would like to publish below job requirement in your ChetanaSforum.com

(Freshers / Experienced) Walk-In : Multiple Positions @ Bangalore

Note from Company: This is a direct job. There will NOT be any Training/ Recruitment/ Registration/ Consulting fees collected from candidates before/after the placement.

Greetings to ChetanaS from Skypro Technologies ! We have below job openings for our client. 

Job Payroll : Selected candidates will work at client location on SKYPRO payroll.

Job Category : Desktop Support | Hardware | Networking

Walk-In Location : Bangalore, Karnataka

Job Location : Bangalore & Over all Karnataka

Qualification - Eligibility Criteria : (Mandatory) 
# BE/B.Tech & Arts & Science Graduates & Diploma

..................................................

Job Position 1: Desktop Support Engineer L1 (Field Support Engineer)

Job Details :
# Designation: Desktop Support Engineer L1 (Field Support Engineer)
# Experience Required: 0-6 Months
# Salary Details - 8000 to 10 K Salary + Allowances.

# Skill: DESKTOP L1

# Job Description (Certifcation is NOT a Criteria in any of the skill wise guidelines mentioned below)
- Give permanent Fix to the Desktop, Printer problems, basic LAN issues
- Remote Call Closure within Norms
- Follow-up the Checklist(s)
- Load/reload standard build operating system & configurations, aware of Installation & troubleshooting of critical applications & their usage guidelines, Root Cause Analysis for repeat calls.
- All the Desktop (Including standalone PCs ) shall be updated with the Latest Antivirus pattern. Raise timely alert and take immediate action to mitigate any virus outbreak
- Data submission for Daily, Weekly & Monthly summary report
- For AMC case follow up with Wipro spare coordinator for call closure, With Supervisor approval provide Standby solution to the user.
- Call logging & follow-up action with the principal Vendors (IBM & Dell) for warranty related incidents keeping helpdesk informed
- Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripherals
- Troubleshoot Network connectivity (LAN) issues
- Escalate the problem to the Technical Specialist & to Regional / National Team Lead(s) if not resolved
- Installation of desktop and hardware like CD-ROM, soundcards, etc
- Operating Systems (OS) installation / re-installation, upgrades and patches for desktops
- Software installations such as MS-Office, Acrobat Reader, mail client etc
- Awareness & acceptance for Best Practice roll out.
- Desktop Installation, Movement, Assign & Change
- Installation of anti-virus on desktops and remove Virus
- Configuration of Print devices (network and local) on desktops
- Desktop Configuration - Network, mail client, internet etc
- Co-ordinate with vendors for support

..................................................

Job Position 2: IT Coordinator

Job Details :
# Designation: IT Coordinator

# Skill: HELPDESK COORDINATOR

# Job Description (Certifcation is NOT a Criteria in any of the skill wise guidelines mentioned below)
- The Helpdesk Coordinator will act as the single point of contact to the customer/users for all IT related requirements
- Responsible for attending all incidents, service requests landing at the Service Desk via the E-Helpline Tool, Mail & Telephone.
- Responsible for understanding the various categories of calls for e.g. issues on Desktop's, Laptop's and Domains. 
- The responsibilities of the Helpdesk Coordinator will be to Log all the calls, assign it to engineers, track it till closure, and update the user
- Responsible for allocating proper call categories for the incidents and Service Requests
- Adherence to response time is the key responsibility of SD
- Responsible for proper knowledge of Prioritization Matrix so as to classify the incidents and service requests as per the Severity 
- Responsible to track engineers availability to assign incidents without violation of the SLA.
- Responsible to monitor the Incident status to respond, resolution as per SLA
- Responsible to ensure proper activity details are updated in tool by all engineers
- Responsible to inform Site Incharge, Program Manager in case Incident is violated or going to violate the SLA
- Responsible to update Escalation Matrix & E-Helpline tool for any changes immediately. 
- Responsible to generate Pending Incident report before defined service desk closure time.
- Responsible to meet Site Incharge & schedule to discuss pending incident report once in a week. 
- Responsible to prepare the MOM and coordinate to close the actions by respective team member
- Logging calls with the vendors and ensuring that the calls are resolved within the SLA signed with the vendor. 
- Call Escalation as per defined escalation matrix
- Update customer on engineer’s expected arrival time. 
- Update customer on any delays to resolution of an Incident

..................................................

Job Position 3: Operation - Executive

Job Details :
# Designation: Operation - Executive

# Skill: Operation - Executive

# Job Description (Certifcation is NOT a Criteria in any of the skill wise guidelines mentioned below)
- Manage HR Operational Activities for Academic staff.
- Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.
- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
- To ensure offers of employment and associated contract documentation are within HR policy, including appropriate employment checks.
- To undertake any other duties, as may from time to time be required
- Good MS Office skills including, Excel, PowerPoint, Word etc.
- Outstanding interpersonal and communication (both written and verbal) skills.
- Managing emails , Preparing emi-schedules , Ms Excel , Maintaining repository

..................................................

Skills for Technical Candidates :
# CCNA/ MNA/Hardware & Networking Knowledge are Mandatory.

Skills :
# Good Communication Hindi & English/Kannada

Eligibility Criteria :
# 50% above in Full Academic Session.
# One Year Break can Consider & Should NOT have Backlogs.

Mandatory Documents Need to Carry :
# Updated Resume Copy
# 10th Mark Sheet Xerox Copy
# 12th Mark Sheet Xerox Copy
# Provisional Certificate Xerox Copy OR First to Eight Semester Marks Sheet Copy Xerox
# One Passport Size Photo
# A printout of this ChetanaS job posting
# Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)

Note: You can mention the reference as 'ChetanaS'.

Walk-In Date : From 16th to 25th November 2017

Walk-In Time : 10:00 AM to 2:00 PM only

Walk-In Venue : 
Skypro Technologies Pvt Ltd,
No 5, B J Tower, Ground Floor,
Near - Land Mark Building
Huskur Gate, Electronic City,
Bangalore - 100


Contact Person : Mr. Santosh Kumar J / Lavanya

Contact Number : +91-80-27831347


Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  



  • GET DAILY JOB ALERTS

    Instructions Here

  • Our picks

  • Similar Content

    • By chetanaforum
      (0-1 Years) 'UNBXD' : BE / BTECH / ME / MTECH / BCA : 2017 / 2018 / 2019 Passout : Technical Support Engineers @ Bangalore
      UNBXD (Register Here)
      - Exclusive Job for Chetanaites...

      Unbxd is the smartest Product Discovery Platform that understands shoppers’ intent and connects them to products they are most likely to buy — across site search, navigation and recommendation purchase journeys. The platform combines AI-based automation, powerful merchandising controls and extensive user experience capabilities, to enhance on-site shopper experience and increase revenue for online retailers.
      This applies advanced data sciences to connect shoppers to the products they are most likely to buy, while providing predictive actionable insights for merchandising. With Unbxd’s Machine Learning Site Search, shoppers receive optimized search results based on merchandiser insight coupled with advanced machine learning algorithms. 
      Unbxd enables 36 billion annual interactions and $4.5 billion in online GMV, for leading retailers like Ashley HomeStore, Express, HSN, and Rue21, across the globe. 
      Unbxd is trusted by over 1,200 e-commerce websites in 40 countries including Express, Ashley HomeStore, FreshDirect, HSN and ibSupply, to power over 4 Billion interactions a month. If this excites you to know more, you may also not want to miss out would be at our site.
      (0-1 Years) BE / BTECH / ME / MTECH / BCA : 2017 / 2018 / 2019 Passout : Technical Support Engineers @ Bangalore
      Job Details :
      # Industry: IT
      # Profile:  Technical Support Engineer
      # Job Location: Bengaluru
      # Desired experience: 0 to 1 years
      # Course Specialization: BTech/MTech/BCA
      # Batch pass out : 2017-2019
      # Salary: CTC 3.0 LPA to CTC 5.0 LPA
      # Tentative date of Joining: Immediate
      # Tentative date of interview: Will be communicated post registration window is closed
      # Cab Facility and Meal facility available.
      # Every Friday Cultural event.
      # Performance based appraisal and token of appreciation.
      * The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.
      Job Description :
      # The responsibilities for this role include but are not limited to:
      - Interacting with customers using the telephone, email, and chat services to resolve support incidents
      - Contact and resolve customer issues within the target service level agreements
      - Scope and document customer incidents with troubleshooting, root cause, and resolution information
      - Follow the internal processes, policies, and guidelines on collaboration, escalation and communication
      - Contribute to the internal and external facing knowledge base for faster resolution of incidents
      Skill Set Required :
      # Must have good verbal and written communication skills in the English language.
      # Problem-solving skills and good troubleshooting acumen
      # Passion for technology and aptitude to ramp up on technical and business concepts.
      # Be able to work in high visibility, high pressured scenarios
      # Willing to work in rotational 24/7 support shift model, On-call rotation and work off hours as required
      # Good level familiarity with using a ticketing and tech support platforms such as Zendesk, Freshdesk, and Salesforce
      # Collaborate across teams to identify root cause for technical issues
      # Collaborate and work closely with core engineering teams daily
      # Own and drive technical issues through to resolution
      # Proficient with technical problem-solving methodologies
      # Ability to effectively communicate technical details to all audiences
      # Excellent communication and interpersonal skills
      # Strong organizational and time management skills
      Interview Process :
      # Written Test
      # Technical Round
      # HR Round
      How to Apply for this Job ?
      Register Here
      Apply Here
      Note: Apply before the link is expired/removed.
    • By chetanaforum
      (FRESHERS) 'QUTRIX SOLUTIONS' : BE / BTECH : Web Developer Interns @ Bangalore
      Qutrix Solutions (Register Here)
      - Exclusive Job for Chetanaites...

      Qutrix Solution is a startup established with a goal to help data-center productcompanies redefine their product quality by using the next-generation testmanagement solution in private or public cloud ecosystem. We bring the blend ofservice company's excellence and the product company's innovation.
      We are designing our best-in-class product called "QaasBox and CloudAuTOM" andtarget to solve complex challenges faced by storage and network productcompanies in their software test life cycle.
      (Freshers) BE / BTECH : 2019 Passout : Web Developer Interns @ Bangalore
      Job Details :
      # Industry: IT
      # Job location: Bangalore
      # Desired Experience: Fresher
      # Target Batch: 2019
      # Course Specialization: BE/BTech(CS/IT)
      # Salary: INR 1.20 LPA - INR 1.44 LPA (The final CTC will depend upon candidate’s performance in the interview and will be at the company discretion)
      # Tentative date of joining: Immediate
      # Tentative date of interview: Will be communicated post registration window is closed.
      *The shortlisted candidates will be sent Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.
      Job Requirements :
      # Participate in developing the next-generation test management solution
      # Front-end web interface and back-end database development
      # Ability to innovate and demonstrate a strong passion towards work
      # Be a dynamic team player and exhibit a great appetite in learning
      # Basic understanding of networking and storage domain is a plus
      # Must be passionate and self-motivated to work in startup environment
      # Should be strong and passionate about front-end and UX development
      Skill Set Required :
      # HTML, CSS, Bootstrap, AngularJS/JavaScript, jQuery
      # SQL/NoSQL, Algorithms, Data Structures, PHP, Gitlab
      # Strong programming logic (C awareness is a plus)
      # AWS, Windows/Linux, SDLC/STLC knowledge is a plus
      Note:
      # Selected intern(s)/engineer(s) will be personally mentored by senior members
      # Intern will be offered with employment in 6-Months based on performance criteria
      Interview Process :
      # Face to Face Rounds
      How to Apply for this Job ?
      Register Here
      Apply Here
      Note: Apply before the link is expired/removed.
×