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(FRESHERS / EXPERIENCED) 'ARTECH' : Off-Campus : 2018 / 2019 / 2020 Passout : Technical Support Executives @ All India / BangaloreBy chetanaforum
(FRESHERS / EXPERIENCED) 'ARTECH' : Off-Campus : 2018 / 2019 / 2020 Passout : Technical Support Executives @ All India / Bangalore
- Exclusive Job for Chetanaites...
We would like to publish below job requirement in your ChetanaSforum.com
(Freshers / Experienced) Walk-In : Pooled Off-Campus : 2018 / 2019 / 2020 Passout : Technical Support Executives @ All India
Greetings to ChetanaS from Placement Team of 'Artech' ! We are organizing a Pooled Off-Campus event for the company 'MNC Company'. The event details are as mentioned below:
Job Position : L1 Global Technical Support Executive
Job Domain : IT Hardware and Technical Support, Voice Process
Job Category : IT | Software
Job Payroll : Selected candidates will directly work on client company payroll.
Walk-In Location : Across India Locations
Job Location : Bangalore, Karnataka
Compensation : 2.91 Lakhs P.A (291600)
Other Benefits : Shift Allowances + Cab Facilities + Incentives
Number of Vacancies : Multiple
Shift : Rotational Shifts/Night Shifts
Qualification - Eligibility Criteria : (Mandatory)
# Graduate: Any (BE/B.Tech, BSc, BCA, BCom)
# Post Graduate: Any (MCA, MTech)
# Year of Passed Out: 2018, 2019 and 2020 Only
# Any Percentage, Even Backlogs Candidates can also apply
Desired Experience : 0 to 3 Years
Desired Skills :
# Interaction with Global Customers, Should Have Understanding Skills of International Customers**
# Voice Process, English Communication Skill Is Mandatory**
# Good Knowledge on Hardware and OS Skills*
# Customer relationship management, Should be able to interact with global customers, Ready to accept Inbound and out bound process
Job Description :
# Resolving technical issues (hardware and OS) from incoming internal or external businesses and end user's contacts and proactive notification system
# Providing excellent customer service support to Global customers during every single interaction
# Assisting end users to avoid or reduce problem occurrences
# Adding case resolution to Knowledge Management System
# Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical).
Selection Process :
# Group Discussion
# Voice and Accent Round
# Online Test
Training Process :
# Candidate has to Under Go Training for 30-45 days. (No registration charges).
# Training will be provided on Technical Skills and Communication Skills.
# Training will be provided Under Professional Trainers.
# Post Successful completion of Training Candidates will be deployed in HP (Hewlett Packard).
Please Carry below documents (mandatory) :
# Updated Resume - Multiple Copies
# A printout of this ChetanaS job posting
# Government Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License)
# Passport Size Photograph
# College ID Card
Note: You can mention the reference as 'ChetanaS'.
Walk-In Date : January 2020 / February 2020 / March 2020
Contact Person : Placement Officer
How to Apply for this Job ?
Register Online Here
Note: Apply before the link is expired/removed.