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(FRESHERS) Walk-In @ 'IBM INDIA | ACCENTURE INDIA' : Technical Support : On 6-31 October 2014 @ Bangalore

By chetanaforum, in FRESHERS - NETWORKING / HARDWARE JOBS

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Be Practical Tech Solutions Pvt Ltd (www.be-practical.com)

www.ChetanaS.com

- Exclusive Job for Chetanaites...

 

BE-PRACTICAL.png

 

Recruitment for our reputed client - IBM India | Accenture India

 

Dear ChetanaS,

 

We would like to publish below job requirement in your ChetanaSforum.com

 

(Freshers) Walk-In : Technical Support @ Bangalore

www.ChetanaS.com

Note from Company: This is a direct job with our client. There will NOT be any Training/Recruitment/Registration/Consulting fees collected from candidates before/after the placement.

 

Greetings to ChetanaS from Be Practical ! We have below job openings for our client.

 

Job Position : Technical Support

 

Job Designation : Technical Service Representative

 

Job Payroll : Selected candidates will directly work on client company payroll.

 

Job Category : IT | Technical Support | Customer Support | Hardware | Networking

 

Walk-In Location : Bangalore, Karnataka

 

Job Location : Bangalore, Karnataka

 

Qualification - Eligibility Criteria : Any Graduate

 

Desired Experience : 0 Years

 

Mandatory Skills :

# Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.

# Browser Support - Internet Explorer.

# Strong computer skills required.

# Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.

# Excellent oral and written communication skills.

# Excellent customer service orientation.

# Neutral accent.

www.ChetanaS.com

Desired Skills :

# Ability to identify basic hardware parts and aware of basic hardware concepts.

# User level familiarity with at least one e-mail client - Outlook, Notes etc.

# Skilled in commercially standard software applications and major desktop operating systems.

# Awareness of basic networking concepts and technologies.

# Questioning skills /probing skills, as relevant to the issue and level of the caller.

www.ChetanaS.com

Job Description :

# Providing Voice and E-Mail support to Internal End Users and External Commercial Account End Users across North America, EMEA and AP.

# The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

# Remote Infrastructure support delivery.

# Perform problem cause analysis.

# Resolve routine customer problem.

# Ability to Identify Opportunity and Implement Process Improvements.

# Has technical experience and skills in the areas of problem determination, creativity and analysis.

# Ability to meet a set of defined account agent productivity measurements.

 

Additional Information :

# Working in shifts is a mandate.

# Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts.

# Shifts will 24x7 in nature and can vary depending on geographies supported.

www.ChetanaS.com

Please Carry below documents (mandatory) :

# Updated Resume Copy

# A printout of this ChetanaS job posting

# Photo ID Proof (Passport/PAN-Card/Voter-ID/Driving-License/College-ID)

 

Note: You can mention the reference as 'ChetanaS'.

 

Walk-In Date(s) : From 6th to 31st October 2014 (Monday to Saturday)

www.ChetanaS.com

Walk-In Venue :

Be Practical,

No.613/40/1, First Floor,

Dr.Rajkumar Road, Prakashnagar,

Bangalore - 560021

Landmark: TVS Show Room

www.ChetanaS.com

Contact Person : Ms Jayanthi

www.ChetanaS.com

Contact Number : +91-9242079119


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