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Kelly Services India Private Ltd (www.kellyit.co.in)
- Exclusive Job for Chetanaites...
We would like to publish below job requirement in your ChetanaSforum.com
(Freshers / Experienced) Scheduled Walk-In : Service Desk @ Bangalore
Note from Company: This is a direct job with our company. There will NOT be any Training/Recruitment/Registration/Consulting fees collected from candidates before/after the placement.
Greetings to ChetanaS from Kelly India ! We have below job openings for our organization.
Job Position : Service Desk
Job Designation : Service Desk Analyst
Walk-In Location : Bangalore, Karnataka
Job Location : Bangalore, Karnataka
Qualification - Eligibility Criteria : (Mandatory)
# Bachelor Degree or 3 Year Diploma
Desired Experience : Fresher or Experienced < 2 Years
Skills : Service Desk Management
Minimum Skill Requirement :
# Bachelor degree or 3 year diploma.
# Excellent communication skills, with neutral accent.
# Excellent written communication skills with email etiquettes.
# Fundamental Technical know-how on system trouble shooting.
Must Have :
# Technologist to respond to the incidents / issues reported by Customer predominantly through Voice Interaction and also through email, chat and remote support.
# Technologist to identify, investigate and diagnose the issue and take necessary action viz resolves or assigns the issue to right assignment group.
# Follows the incident life cycle as defined by process viz - logging the incident with proper priority, categorization and documentation, performs follow up on all necessary incidents as defied in process with customer to ensure timely closure.
Good to Have :
# Technical Certifications like A+, Network +, Security +, CCNA, MCP, MCSP etc.
# Experience should be from voice based technical support desk, supporting Americas/Europe/ EMEA etc Continent customers.
# Domestic tech support can be considered post evaluating on Voice and accent of candidate.
# BPO/ Call Center experience can be considered post evaluating the technical knowledge of the candidate.
Please Carry below documents (mandatory) :
# Updated Resume Copy
# A printout of this ChetanaS job posting
# Photo ID Proof (Passport/PAN-Card/Voter-ID/Driving-License/College-ID)
Note: You can mention the reference as 'ChetanaS'.
Walk-In Date : On 19th January 2014 (Sunday)
Walk-In Location : BANGALORE
Walk-In Venue : Will be sent to shortlisted candidates
How to Apply for this Job ?
* You need to apply at given Email Id to schedule your test/interview.
* Please apply ONLY IF you have above mentioned skills. Clearly mention the same in your resume. Otherwise, your resume will NOT be considered.
If eligible, Please send your resume at : kellyit_sd@ChetanaSforum.com
Job Code : CHETANAS
Please mention the Subject Line of your Email in the below format :
[ Job Code ] - [ Job Position ] - [ Your Current Location ] - [ Qualification | Branch ] - [ Year of Passout ] - [ Years of Experience ]
CHETANAS - Service Desk - Bangalore - B.Sc - 2013 - 0 Years
CHETANAS - Service Desk - Bangalore - B.Sc - 2012 - 1 Years
* You must apply exactly in the above mentioned format only. Otherwise, resumes will NOT be considered.
Please do not forget to furnish the following details in the body of your mail. This is very IMPORTANT.
Full Name | Date of Birth:
Highest Qualification | Branch | Year of Passout:
College Name | University Name:
Aggregate % in 10th:
Aggregate % in 12th:
Aggregate % in Graduation | Post-Graduation:
Your Technical Skills:
Any Courses/Certifications Completed:
Your Current Location:
Willing to relocate? (Yes/No):
Contact Email Id:
Important Note from ChetanaS : If you get a failure notice or unable to apply, Please CHECK HERE for detailed instructions.