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APPLY2 - (FRESHERS / EXPERIENCED) 'ARRIS INDIA' : Technical Support Engineers @ Bangalore



ARRIS INDIA

[IMG]

(Freshers / Experienced) Technical Support Engineers - (17002141) @ Bangalore (Karnataka)

Note: This is NOT a direct Walk-In. You need to apply only at given URL and only shortlisted candidates may be called by the company for test/interview. 

Job Description
# Technical Support Engineer - (17002141)

Description
# We're looking for a Technical Support Engineer to provide technical support for several ARRIS VCP Products for our Multi Service Operator and Telco customers, within a class-leading service organization that operates 24/7/365.
# Our customers are generally high-profile telecommunications providers delivering video over traditional QAM architectures as well as the latest generation over the top video delivery.
# In this entry level position, you will use and develop customer service skills along with your basic ability or background in Linux and network administration, and troubleshooting. The work also includes collecting information, analyzing and correlating data, and technical troubleshooting of complex customer problems. Additionally, there will be opportunity to engage and share information with local engineering resources.
# Other tasks will include documentation of investigations and remedies, learning new technologies through formal training or independent research, contributing to the team's knowledge base, and reviewing/writing internal and external facing technical documentation

Qualifications/Skills/Abilities :
# Basic:
- Candidate must be a diligent self-starter with the ability to communicate, share, and interact with a group spread across different time zones and continents.
- BS Degree in Engineering or Computer Science; or equivalent experience
- Problem solving, Troubleshooting, Excellent written and verbal communications.
- Initiative, High Energy, and Self-Motivation

# Preferred Qualifications:
- Knowledge of TCP/IP, LAN, and Excellent technical writing and verbal communication skills
- Knowledge of virtual computing environments helpful but not required.
- Knowledge of video delivery systems helpful but not required.
- Strong communication skills
- Position is based in our Bangalore, INDIA offices, with travel expectation <5%

Qualifications
# We’re looking for a Technical Support Engineer to provide technical support for several ARRIS VCP Products for our Multi Service Operator and Telco customers, within a class-leading service organization that operates 24/7/365.
# Our customers are generally high-profile telecommunications providers delivering video over traditional QAM architectures as well as the latest generation over the top video delivery.
# In this entry level position, you will use and develop customer service skills along with your basic ability or background in Linux and network administration, and troubleshooting. The work also includes collecting information, analyzing and correlating data, and technical troubleshooting of complex customer problems. Additionally, there will be opportunity to engage and share information with local engineering resources.
# Other tasks will include documentation of investigations and remedies, learning new technologies through formal training or independent research, contributing to the team's knowledge base, and reviewing/writing internal and external facing technical documentation

# Primary Location: APAC-India-Karnataka-Bangalore India
# Job: Engineering
# Travel: No

How to Apply for this Job ?

Apply Online Here

Note: Apply before the link is expired/removed.

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